Food and Beverage Manager

3 weeks ago

Fayetteville, United States Mainsail Lodging & Development Full time
Job DescriptionJob Description

About Trilith Guesthouse  

Nestled within the vibrant Town at Trilith, this 192-room boutique Tribute Portfolio hotel is designed not to rest weary travelers, but instead, to awaken the storyteller in all who visit. Opening its doors in early 2024, Trilith Guesthouse in Fayetteville, Georgia is a gathering place for artists, storytellers, and makers, surrounded by creativity and the nearby Trilith Studios, one of the largest purpose-built movie studios in North America. Featuring sophisticated accommodations, over 17,000 square feet of meeting space, a chef-driven restaurant, and a European-inspired rooftop bar and lounge, Trilith Guesthouse embraces all who seek to continue the timeless tradition of storytelling, promising an immersive experience like no other.   

Overview of the role 

The Food & Beverage Manager will be responsible for managing all F&B outlets from the arrival experience to the completion of the guest experience to ensure positive guest retention. Micros and Yelp preferred. Baseline knowledge of wine and spirits is a must. Bar and craft cocktail experience preferable, but not necessary. 

What you have 

  • Minimum two years in an Assistant Manager or Manager role at fine dining restaurant or hotel 

  • A fine dining, wine, and beverage knowledge base 

  • Excellent communications skills, both written and verbal formats 

  • A Servesafe certificate, or you are working on renewing current certificate 

  • A strong sense of ownership in everything that you do 

  • Experience training and coaching restaurant staff 

  • The ability to work effectively and efficiently while working under pressure 

  • High school diploma, equivalent degree, or higher required 

What you’ll do 

  • Manage the day-to-day operations, ensuring quality service standards are met and the guest experience is exceptional 

  • Supervise daily shift operations working with Restaurant Managers, including assisting servers, server assistants, and hosts on the floor during meal periods 

  • Create a positive atmosphere for guests by responding to all guest requests, problems, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner including follow up to ensure guest satisfaction 

  • Maintain accurate payroll for all team members within the department.  Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly. 

  • Train, motivate, coach, counsel, and discipline all F&B team members according to Mainsail Lodging and Development standards with supervision from Restaurant General Manager   

  • Prepare all F&B team member schedules according to the business forecast, payroll budget guidelines, and productivity requirements; submit completed schedules to the General Manager and Human Resources when required  

  • Participate in required meetings to include: Departmental, Staff, Manager, and any other meetings   

  • Uphold standards regarding purchase orders, voucher of invoices, and checkbook accounting according to Mainsail Lodging & Development standards 

  • Control costs by conducting daily/monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of service  

  • Other necessary duties as assigned by reasonably assigned 

Physical Demand  

  • Ability to sit or stand for extended periods of time  

  • Ability to bend and kneel 

  • Ability to communicate clearly  

  • Ability to work long hours as needed  

  • Ability to lift, pull 10/25/50 lbs. 

Mental Demands 

  • Make sound judgments quickly 

  • Work on multiple tasks, making appropriate progress towards deadlines 

  • Able to work independently, take direction, and provide direction to others 

  • Manage differing personalities within the property, the resort, and the community 

  • Maintain the highest degree of confidentiality 

  • Ability to work effectively in stressful, high-pressure situations 

  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary 

We are an equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law.

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