Leasing Consultant
4 weeks ago
Renaissance at Hobble Creek
POSITION TITLE: Full-Time Leasing Consultant - Renaissance at Hobble Creek (288 Apartments)
REPORTS TO: Property Manager On-Site
HOURS: Saturdays Required
COMPENSATION: $15-$17 Based on Experience
About Us
For over 20 years, The Renaissance at Hobble Creek Apartments has strived to create an enjoyable environment of growth, learning, and value for its employees. Our team has such a fun family feel, that you may even forget you're at work We work to create comfortable apartment homes for our residents through dedication, exceptional customer service, and compassion. Come join our fast-paced, dynamic team where no two days are the same
Our parent company, Pacific Capital, includes retail shopping centers, multifamily residential buildings, commercial buildings, and other strategically selected properties in CA, AZ, ID, and NV. They take pride in maintaining long-term happy employees through support, empowerment, and competitive benefits structures.
The Opportunity
We are looking for a full-time Leasing Consultant who will often be the first, and sometimes the only, contact potential residents have with our community. You will make sure their first impression and all other interactions are warm, welcoming, and positive. We are searching for a candidate who is reliable, self-driven, and works well both independently and as a team to deliver a memorable customer service experience. All duties listed below must be performed positively and professionally. Sales experience is preferred, leasing experience is not required but is a plus
Primary Responsibilities:
- Must demonstrate excellent customer service skills both in person and on the phone, and must have the ability to multi-task in a busy office setting
- Keep accurate and complete prospective lead information, perform regular follow-up
- Be able to display knowledge of the property and surrounding area
- Creating and delivering notices, filing documents
- Creating and posting accurate Craigslist ads
- Show vacant or model units, take rental applications and deposits, process applications, and create accurate lease paperwork
- Process move-ins/move-outs, transfers
- Perform move-in inspections with residents at move-in. Perform move-out inspection with vacating residents in a timely manner
- Receive service requests from residents via phone, email, or in person and coordinate with in-house maintenance staff
- Maintain office and personal attire neatly and professionally. Make sure the leasing desk is always plentiful with brochures, applications, sales flyers, business cards, and move-in packets
- Complete a market survey monthly on local competitive properties and prepare a report to be sent to corporate
- Maintain positive relationships with the local community and residents
- Keep residents, co-workers, and property manager informed
- Perform other various duties as assigned by the on-site property manager
Do you fit the Bill?
- Ability to communicate effectively with prospective tenants, employees, and managers
- Must be proactive and able to prioritize workload, manage challenging situations and meet deadlines
- Must be a friendly, outgoing person who can communicate well with various types of people
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