Lead Bartender Margaux Lounge

3 weeks ago

Grand Rapids, United States JW Marriott Hotel Grand Rapids Full time
Job DescriptionJob DescriptionFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a full time position with various hours between 1st and 2nd shift. Weekend availability is required.

This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, tuition reimbursement, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.


SUMMARY
Coordinate staff working in the bar. Assists management in maintaining inventories and par levels, ordering bar supplies, developing new recipes, solving customer complaints, managing cash drawers, and organizing special occasions such as parties and banquets. Must have the ability to effectively supervise the different personalities of both staff and guests while ensuring a high level of service. Follow the expectations of the JW Marriott, including, following AHC guest service standards. Create a teamwork environment in the restaurant and produce quality service to each guest. Lead the bartending team in all facets including, but not limited to training and brand standards.

ESESSENTIAL FUNCTIONS

• Bartending service includes the proper set up of all garnishes, alcohol, wines, etc.

• Maintain daily set up and/or breakdown of the bar area

• Have full alcohol knowledge and knowledge of drink ingredients

• Know each specialty cocktail and its ingredients

• Be aware of events in the area. Be able to give suggestions to our guests

• Follow and Maintain Health Department Specs. Fill out daily temp logs, rotate product first in, first out and record/dispose of expired product on the waste log

• Strives to exceed guest satisfaction and looks for ways to provide the best possible service

• Understands all facets of job responsibilities and displays the skills necessary to complete tasks

• Complete daily cleaning duties and side work tasks, takes pride in their work

• Reports to work on time and rarely misses scheduled shifts. Correctly follow the department attendance

· policy

• Participates in department meetings and communicates freely expressing ideas, opinions or views.

· Communicates with management and other staff members

• Displays a positive courteous and polite attitude, works well with others

• Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks, professionally dressed and neatly groomed

• Displays a sense of urgency and the ability to resolve guest concerns or department issues on their own

• Utilize time well and is productive throughout the entire shift while meeting department standards

• Looks for ways to save money by reducing waste and controlling expenses. Also tries to generate more revenues by offering ideas including taking meetings with liquor reps, suggestive selling to the guest whenever possible, EMC access for price changes and 86’d items

• Keep work area neat and clean, as well as oversees weekly cleaning schedule

• Follow the AHC and JW Marriott safety standards of our hotel

• Associate to attend TIPS training and properly card guests who appear under 40 years of age


DAILY RESPONSIBILITIES

• Ensure the proper flow of service through the bar by making sure the bar is well stocked and set up for success.

• Communicating with all restaurant staff daily drink specials during pre-shift.

• Participating in the nightly ordering of alcohol and wines.

• Overseeing the month end inventories with the accounting department.

• Communicating with restaurant managers any special needs of the bar

• Actively taking care of each guest according to AHC guest service standards and department standards

• Monitoring food and alcohol waste and reporting to management

• Maintain area cleanliness and overall deep cleaning of the bar area

• Attending Department Meetings when possible

• Communicating with your management or team members

• Following AHC and Health Department Specs

• Actively work in the restaurants designated area: counter service, running food, and tables service.

• Work with management team on creating new cocktails and introducing new wines.

• Lead and train the staff on new cocktails and beverages.

• Priority shifts and cuts when made by management


QUALIFICATIONS

Must have previous bartending experience in a fine dining or comparable restaurant required.

Experience as a mixologist is a plus.


EDUCATION and/or EXPERIENCE

High school diploma or GED; related experience and/or training


CERTIFICATES, LICENSES, REGISTRATIONS

TiPS Certified preferred


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the associate:

• Is regularly required to stand and walk

• Is required to use hands and fingers to handle or feel objects

• Is required to frequently reach with hands and arms

• Is regularly required to talk or hear; taste or smell

• Is occasionally required to sit and stoop; kneel, crouch, or crawl

• Must occasionally lift and/or move up to 40 pounds

• Specific vision abilities required by this job include close vision, distance vision, and peripheral vision

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