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Investigation Support Quality Control

3 months ago

Boston, United States Frasco Inc Full time
Job DescriptionJob DescriptionDescription:

The primary role of the Investigation Support Specialist, Quality Control, is to edit investigative reports for formatting, spelling, and grammatical issues to ensure they comply with company standards. Although based out of a Frasco’s regional office, this role supports investigative operations throughout the United States and is a fully remote position. This role reports to the manager of Investigation Support.


This position is full time covering weekend hours


ABOUT US: Frasco, Inc. provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the nation's largest insurance carriers in the workers' compensation, liability, and disability arenas; corporate and independent counsel; risk management for entertainers and public figures; and many municipalities and public agencies. Services we provide include surveillance, statement & interviews, activities checks, background checks, and other investigative endeavors.

  • Edit investigative reports for formatting, spelling, and grammatical issues to ensure they are client ready when finalized
  • Alert regional managers to any issues related investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process.
  • Update and annotate corporate case management system with investigative notes and upload/save completed/edited reports
  • Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
  • Work closely with team members, regional managers, and service line directors

This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm EST.

Requirements:

Requirements

  • Associates or Bachelor’s degree preferred; minimum of High School Diploma
  • Excellent analytical and problem-solving skills with a desire to read, analyze, and distill information,
  • Edit investigative reports to ensure they are written in a clear and concise manner utilizing proper grammar and spelling
  • Self-motivated, self-directed and ability to work independently and in a team environment
  • Ability to switch between tasks based on volume, due dates, and organizational priorities
  • Ability to maintain confidentiality of information
  • Strong organization and time management skills with ability to prioritize and multitask
  • PC literate, including MS Office products

This position is full time covering weekend hours


Salary is competitive and commensurate with experience.

Job Type: Full-time (EST)

Pay: Non-Exempt, Hourly, $17.00 - $19.00 per hour

Benefits: Health, Dental, Vision, 401(k), Life Insurance, FSA, Holiday, PTO


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