IT System Administrator

3 weeks ago

Hialeah, United States ClareMedica Health Partners LLC Full time
Job DescriptionJob DescriptionDescription:

Systems Administrator

Job Description

Location: Corporate-CHP Classification: Exempt (Salary)

Department: Information Technology Reports to: Director, Information Technology

Position Category: Non-Managerial Last Revised: May 2024

At ClareMedica, exceptional is the standard.

Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the ClareMedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we are working together to help seniors live happier, healthier, fuller lives.

That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At ClareMedica, We are excited about great people like you. We are even more excited to support you with resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.

Opportunity awaits – welcome to ClareMedica.

ESSENTIAL FUNCTIONS:

We are seeking a highly skilled and experienced Systems Administrator with more than 8 years of hands-on experience in managing and troubleshooting complex IT environments. The ideal candidate will have a strong background in Microsoft Server, Meraki, Office 365, and Azure, with excellent customer service, project management skills, and the ability to work effectively as part of a team. This role requires occasional travel, for which compensation will be provided.

DUTIES AND RESPONSIBILITIES:

  • Manage and maintain Microsoft Server environments, ensuring optimal performance and security.
  • Configure, monitor, and troubleshoot Meraki networks, including switches, access points, and firewalls.
  • Administer and support Office 365 and Azure environments, including user management, security, compliance, Teams, Exchange, Endpoint Manager, and Identity.
  • Experience with Azure Entra ID, Purview, Intune, VMs, Conditional Access, and CoPilot.
  • Provide exceptional customer service to internal and external stakeholders, addressing IT-related issues promptly and professionally.
  • Lead and participate in IT projects, ensuring timely delivery and adherence to project goals and objectives.
  • Collaborate with cross-functional teams to develop and implement IT solutions that meet business needs.
  • Troubleshoot and resolve network and system issues, both on-premises and in the cloud.
  • Utilize ticketing systems for efficient issue tracking and resolution.
  • Experience with Remote Monitoring and Management (RMM) systems, preferably Atera RMM.
  • Experience with mergers and acquisitions (M&A) processes.
  • Work in a HIPAA-compliant environment and manage electronic medical records (eMRs), with preferred experience in eClinicalWorks.
  • Manage vendor relationships and provide vendor support.
  • Document system configurations, procedures, and troubleshooting steps to ensure knowledge sharing and continuity.

SUPERVISORY RESPONSIBILITIES: No


Requirements:

QUALIFICATIONS/REQUIREMENTS

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Over 8 years of experience in systems administration with a strong focus on Microsoft Server, Meraki, Office 365, and Azure.

Proven project management skills with the ability to lead and manage multiple projects simultaneously.

Excellent customer service skills with a proactive and solution-oriented approach.

Strong troubleshooting skills for both network and system issues, including on-premises and cloud environments.

Team player with excellent communication and interpersonal skills.

Ability to travel as required (Travel compensation will be provided).

Preferred Certifications:

Microsoft Certified: Azure Administrator Associate

Microsoft Certified: Office 365 Administrator

Cisco Meraki Certification

CompTIA Network+ or equivalent


WORKING CONDITIONS

General office working conditions.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee will be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. Frequent local travel is required. Manual dexterity is required to use desktop computers and peripherals. Exposure to variable weather conditions is likely.


WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.


TRAVEL

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.


SAFETY HAZARD OF THE JOB

Minimal Hazards

This job description does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description.

Management has the right to revise this job description at any time. The job description is not a contract for employment, an either you or the employer may terminate employment any time, with or without cause.

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