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Customer Service and Operations

2 months ago

Englewood, United States Price Solutions Full time $55,000 - $65,000
Job DescriptionJob Description

At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director. 

RESPONSIBILITIES:

• TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.

• CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.

• PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company’s ability to market and connect with consumers effectively.

• CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ’s while meeting with interested parties.

• DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.

QUALIFICATIONS:

  • Bachelor’s degree or 2 years of related experience
  • Proven ability to lead, train, and develop others
  • Strong communication and interpersonal skills
  • Demonstrated success in achieving sales targets and driving revenue growth
  • Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.

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