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Foreclosure Manager

1 month ago

Charlotte, United States McMichael Taylor Gray, LLC Full time
Job DescriptionJob DescriptionDescription:

McMichael Taylor Gray, LLC is seeking a Foreclosure Manager for our Charlotte, North Carolina office. The Foreclosure Manager is responsible for daily operations of a fast paced regional foreclosure department. The selected candidate will support and manage related functions to the foreclosure process that include, management of the pre-foreclosure and post-foreclosure functions, monitoring of foreclosure timelines, ensuring adherence to policies and procedures, and ensuring adherence to state, federal and client guidelines.

Requirements:
  • Monitor workflow to ensure that appropriate levels of productivity and customer service are met.
  • Support foreclosure team to ensure department standards and client objectives are met
  • Lead department managers, team leads and staff to ensure compliance with firm's policies and procedures.
  • Ensure client guidelines and requirements are followed ensuring that compensatory fees or penalties are not incurred.
  • Analyze reports to identify and monitor trends for the foreclosure department.
  • Audit daily performance logs to improve process and productivity levels.
  • Meet contractual time lines through monthly audits of client referrals.
  • Review and respond to client reports regarding performance measures.

Required Skills and Abilities:

  • Proficiency in time management and organizational skills with the ability to prioritize numerous tasks in a high-volume environment
  • Professionally communicate and provide exceptional customer service to both clients and team members
  • Ability to work both independently and as part of a team
  • Experience and working knowledge of the various client systems such as Black Knight, Tempo, and Case Aware
  • Proficiency with Microsoft products including MS Office (including Excel, Outlook and Word), Teams and SharePoint.

Education and Experience:

  • High school diploma or equivalent required. Associate's Degree or Paralegal certification preferred.
  • At least 5+ years related experience preferred in default operations/creditors' rights.
  • Working knowledge/familiarity with the foreclosure process from start to finish preferred
  • Prior experience in a law firm setting preferred.
  • Notaries or candidates willing to become a notary are preferred.

ABOUT MCMICHAEL TAYLOR GRAY, LLC

McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors’ rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values:

  • Excellence
  • Integrity
  • Honesty
  • Respect

A successful candidate must pass a background check and be able to provide two professional references. All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to criminal and/or credit history checks and reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards.


McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.