Patient Care Coodinator

2 weeks ago

Hadley, United States Allmed Staffing Inc Full time
Job DescriptionJob Description

Large managed care company is looking for Patient Care Coordinators with great customer service skills to be responsible for greeting patients, activating patient files, and providing support to medical staff . This is a contract to hire position.

Work Location: 434 Russell Street, Hadley, MA 01035

Pay: $18.00

Contract Dates: CONTRACT TO HIRE

Hours: Monday – Friday, working 6 hours a day during the hours of 7:45am-8:00pm (30 hrs/wk)

NOTE: TB blood test, MMR, Varicella, Hep B titers, respirator fit test are required.

JOB DESCRIPITON

Working in Center to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs.

RESPONSIBILITIES

  • Assist in opening and closing the center, locking and unlocking the doors, and maintaining a clean waiting area.
  • Assist in patient care coordination, such as answering any questions and directing them through the registration process.
  • Answer multi-phone lines and direct patients accordingly
  • Perform callbacks to past patients for follow-up and ensure a positive patient experience.
  • Collect all insurance information, verify patient demographics, process payments, and post-patient balances.
  • Assist with clerical duties such as filing, faxing, and scanning documentation.
  • Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers,
    prescription, or work/school excuses.
  • Collect payment for medications and distribute those once filled (if applicable).

QUALIFICATIONS

  • High School Diploma or equivalency (GED) required.
  • 1 year of prior customer service OR experience in a medical office setting required.
  • Though not required, an understanding of occupational medicine and insurance verification is helpful.
  • Ability to multi-task and work well under pressure.
  • Knowledge of basic computer software and the ability to learn electronic medical records required.
  • Excellent communication skills – must be able to communicate with patients as well as medical staff.

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