Field Service Technician- 6 months

3 weeks ago


Ballston Spa, United States cb20 Full time
Job DescriptionJob DescriptionSalary: $22-25/HR

This assignment is for a 6-month period beginning on June 1, 2024.  We will need 10 Field Service Technicians who will be required to travel overnight Mon-Fri most weeks.  Valid driver's license and clean driving record required. 


Summary

 

As a Field Services Technician, you will be responsible for installing and maintenance of thin clients, monitors, & peripherals. Technicians will need to complete proper inventory and asset recording processes prior to and during delivery.

 

Duties and Responsibilities

 

  • Install new thin clients and peripherals at NYS customer locations across NYS.

 

  • Removal of all disconnected thin clients and transport back to specified customer locations.

 

  • Proper data collection on each install/unit.

 

  • Update and submit work orders, expense reports and timesheets to respective departments.

 

  • Function as a liaison between cb20 team and the customer.

 

  • Travel to customer locations and possess a flexible work schedule. Weekly overnight stays required (4 nights).

 

  • Will be responsible for operating company van and maintaining equipment stock.

 

Qualifications Requirements/Job Specifications

 

Education:       AAS degree in computer science preferred or equivalent combination of education and experience.

.

Experience:     2+ years’ experience with field services support and network cabling. 2+ years’ experience with PC systems, related peripherals, structure cabling, common software programs and operating systems. A valid driver’s license is required.


Standards:       Ability to follow standards as outlined in the cb20 Company Manual.


Skills:              Ability to thoroughly and accurately perform inventory and asset recording and complete paperwork as required by customer, including vendor warranties. The ability and willingness to travel (including a weekend departure, traveling during off-hours, and frequent overnight stays). Ability to perform final configuration tasks on customer premise. Excellent customer service and communication skills.


Working time: 40 hours/week. All other times as defined by the demands of the customers and department’s needs.


Lifting:             Ability to lift 50 lbs.

 

Clean Driving license/record.



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