Service Receptionist

BMW of Bridgeport has an opening for full-time service receptionist. Seeking an enthusiastic self-starter with an upbeat personality who is detail-oriented. Must have a professional appearance and be able to work well on a team 

Must have exceptional verbal, written, interpersonal communication, customer service and multi-tasking skills. Play a key role in maintaining the stores’ reputation and image while showing a strong desire to serve our client’s needs. Ideal candidates will have the ability to be flexible in a fast paced team-oriented work environment, are driven to succeed and learn.

Responsibilities:

• Take payment from customers who are picking their vehicle up from service
• Assist customers in any aspect of conversation in a pleasant, helpful and professional manner while delivering a premium customer service experience
• Close and file repair orders 
• Assist the service advisors with payments and paperwork
• Keep the front desk organized
• Keep the customer waiting area tidy and stocked
• Manage all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
• Answer the phones and schedule service appointments 
• Perform basic administrative and other duties as assigned
• Provide support to service / sales / parts staff and managers as needed
• Excellent problem solving and decision making skills
• Be dependable and punctual

Qualifications:

• Working knowledge of Microsoft Office
• One year previous receptionist experience is preferred
• One year previous cashiering experience is preferred
• High School Graduate or equivalent
• Must be at least 18-years-old
• Pass a 7 year criminal background check and drug screen
• Bi-Lingual not required, but preferred