DHA Material Expediter

General Summary

Records and maintains perpetual inventory of quantity and type of materials and parts received, stocked, and distributed, manually or using computer.

Essential Duties and Responsibilities

• Receives inquiries/requests for service work order by phone, fax or email.
• Extracts necessary information from the customer in order to produce an accurate description of the required work.
• Prepares service work orders using information, such as name, address, building to be repaired, or service to be rendered using database software to create service work orders from customer-provided information.
• Determines if requested service call is valid and by contract guidelines.
• Determines if service call request involves safety or health issues requiring an immediate response.
• Performs computer-based data entry requirements.
• Prints and finishes service work order processing in accordance with standard operating procedures.
• Distributes work orders to craftsman, through their supervisor, upon customer’s request for service calls.
• Relays messages and special instructions to craftsman and other departments using radio or telephone equipment.
• Provides status of service calls to the customer to insure satisfactory customer service and log appropriately in database.
• Enters labor hours and material cost data from completed service and preventive maintenance work orders into database.
• Prints and distributes preventive maintenance work orders to Hospital Technicians
• Researches service and preventive maintenance work orders status in databases or by contacting the appropriate supervisor(s).
• Maintains records of service calls and preventive maintenance work orders via database entry.
• Scans completed service and preventive maintenance work orders into the digital sender and verifies that all scanned tickets are in the digital sender folder on the network, when required.
• Uses Safety Data Sheets to identify chemical characteristics.
• Completes time sheets daily and accurately.
• Conducts market research, data analysis, and technical evaluations from vendor proposals.
• Reviews planned orders, creates requisitions for purchased items and supports the approval process.
• Tracks order acknowledgement; confirms lead times, delivery dates, and costs; and communicates with the program office on any discrepancies or disruptions.
• Reviews and tracks purchase orders until they are closed.
• Reviews orders to confirm that they adhere to supplier agreements and contracts, and reports nonconformance.
• Reviews invoices to confirm delivery of goods and assists with invoicing discrepancies.
• Identifies opportunities and recommends actions to achieve efficiencies.
• Evaluates supplier’s capacity to perform and comply and makes recommendations to management concerning products and services and available sources of supply.
• Work also involves other duties as assigned, including compliance with the provisions of the Collective Bargaining Agreement and Company Policies.

Knowledge, Experience and Skill Requirements

• High school diploma or equivalent.
• Must be able to obtain a Common Access Card.
• Basic knowledge of maintenance and repair crafts used such as; electrical, HVAC, plumbing, carpentry, masonry, mechanical, or structural, to create service call requests in the computer database required
• One-year database work experience required, including sorting data on multiple fields
• Experience with Maximo software desired
• One-year experience with spreadsheet applications required, including creating and modifying basic spreadsheet formulas
• Continual attention to detail and accurate data entry skills required
• Excellent grasp and command of the English language and writing skills, including good grammar, spelling, and punctuation required
• Basic knowledge in acquisitions or supply chain fields.
• Basic knowledge of Federal Acquisition Regulations (FAR) and other procurement statutes, policies, and procedures.
• Experience applying analytical skills to procurement issues.
• Able to exercise independent judgement with minimal supervision.

Work Environment

• Work is typically performed in an adequately lighted and climate-controlled office.
• Involves minimal risks and observance of safety precaution typical of an office setting.

• The work is primarily sedentary, although some slight physical effort may be required.

• Assignment regularly involves long periods of sitting and using a computer.

• May be required to work the second shift on occasion.

This job description is subject to change by the employer as the needs of the employer and requirements of the job change.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.