Training Specialist

MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.

SUMMARY: The Training Specialist supports the implementation of Core training for new staff and conducts training and instructional programs for employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job currently)

· Coordinates with PQI Team on facilitating Core training for new hires and existing staff.

· Coordinates training done in large groups and/or in office skill assessment and staff training.

· Assists with managing policy & procedure updates, forms updates, and annual and new P&P reviews as needed.

· Assists with the creating of training plans, procedure manuals, guides, and course materials.

· Assists with training Managers and program staff on program improvement-, Pl Plans, quality improvement processes as needed.

· Assists with identifying areas that are less efficient or effective (ex. P&P's, reporting) and work to improve.

· Assist with PQI committee process, minutes and preparation as needed.

· Assists with ensuring that accreditation standards are met throughout the organization and any changes in the standards are reviewed and changes made to P&P as needed.

· Work with training department to identify annual required training and on- going training needs of staff (identified through data collected from Peer review, incident reporting, surveys, grievances, compliance reports and program performance outcomes.)

· Proficient with Microsoft Office Suite and related program software

· Able to travel to all office locations.

· Knowledge and understanding of Housing based case management services and Best Practices in case management.

OTHER RESPONSIBILITIES:

· Comply with all applicable training requirements.

· Comply with all company safety, personnel and operational policies and procedures.

· Comply with work schedule to ensure effective operations of Agency programs.

· Contributes positively as a member of a productive and cooperative team.

· Performs other duties as necessary to fulfill the St. Vincent de Paul CARES. Mission

Employee Benefits:

· 95% Employer paid Employee only coverage (zero ded, $10 co pay plan)

· 10k Employer paid Basic Life insurance.

· 120 hrs PTO accrued biweekly starting at day 1 of employment.

· 13 Paid Holidays to include Employee’s birthday and Date of Hire

· We also have various retention and referral bonuses.

· 2 weeks paid training to include DEI initiatives.

· Flexible schedules in most positions

· 3% Employer match after 6 months

· We also offer Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital, ID Shield, Legal Shield, Additional Life, FSA Medical, and FSA Dependent Care

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

· Able to speak, write and understand English.

· Possess basic computer skills.

· Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups.

· Flexible work schedule including evenings, nights, weekends, and holidays.

· Ability to set appropriate limits, work under deadlines and multi-task.

· Ability to organize, prioritize, self-motivate, and deliver results.

· Excellent communication and listening skills.

· Possess strong work ethics.

· Successfully pass Law Enforcement background screening

· Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business.

· Must have reliable transportation.

· Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/ Reaccreditation process.

· Mission driven attitude supplemented with integrity and passion.

· Adherence to the highest ethical standards, personally and professionally

· A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.

· Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

· Must be able to multi-task.

· Must be able to keep all program and client information under strict confidence.

· Must be able to follow through to completion on projects with strict deadlines.

· Ability to prioritize projects and strong critical thinking skills.

· Good research skillsets with strong attention to detail

EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)

· Associate or bachelor’s degree is required for this position.

· At least 1 year experience with training, ind., small and large groups

· Proficiency in MS Word, Excel, and Outlook

· Proficiency with Access and Visio Preferred

· Knowledge of operating standard office equipment

· Excellent communication skills, both written and verbal

GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

MENTAL DEMANDS: Must handle new and diverse work problems daily. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors, and employees at all levels within the Agency.

WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.

St. Vincent de Paul CARES is an Equal Opportunity Employer.