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Room Attendant

3 months ago

Essex Junction, United States The Essex Resort & Spa Full time
Job DescriptionJob DescriptionDescription:

Unlock your potential at The Essex Resort & Spa

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.


At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.


BASIC FUNCTION: The Room Attendant is responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.


ESSENTIAL FUNCTIONS:

  • Keep work cart orderly and properly stocked at all times.
  • Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
  • Proper utilization of equipment, supplies and guest amenities.
  • Thorough cleanliness and sanitation of guest bathrooms.
  • Daily changing of soiled linens on beds and remaking beds following the property standards and those set forth in the Green Program.
  • Thorough cleanliness of rooms, balconies and room furnishings.
  • Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Floor Supervisor or the Housekeeping Office. Follow all training procedures set forth in the Bloodborne Pathogens program.
  • Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised.
  • Practice safety standards at all times.
  • Responsible care of equipment.
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.
  • Remain alert, courteous and helpful to the guests and co-workers at all times.

MARGINAL FUNCTIONS:

  • Perform other related duties as requested by Floor Supervisor.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • Housekeeping experience desirable.
  • Neat, pleasant personality.
  • Ability to work on feet for an extended period of time.
  • Ability to communicate effectively.
  • Ability to read room numbers, dates and basic instructions.

Benefits:

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

  • Medical Insurance (with Employer contribution)
  • Dental Insurance (with Employer contribution)
  • Vision Insurance
  • Life & Disability Insurance (Employer paid)
  • Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
  • Medical Care Flexible Spending Account
  • Dependent Care Account (for Daycare, elderly care or other dependent care)
  • Short and Long Term Disability Insurances
  • Accident Insurance
  • Critical Illness Insurance for employee and spouse/domestic partner
  • Paid Time Off
  • Bereavement Time

All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.


Property Benefits:

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.


On Property Discounts:

  • Restaurant
  • Spa (on treatments and products)
  • Cook Academy

Other Discounts:

  • Memberships to The Edge Sports & Fitness
  • Stays at the hotel for employee, friends and/or family
  • Movie tickets to Essex Cinemas
  • Essex Experience (varies by business)
  • Stays at other New England Inns & Resorts as part of the NEIRA program
  • Ski passes to Smuggler’s Notch & Sugarbush/IKON

Other Benefits:

  • Complimentary use of the on-site fitness center
  • Complimentary use of the on-site Tennis courts
  • Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)
Requirements: