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Loaner Car Agent

3 months ago

Duluth, United States Mercedes-Benz of Atlanta Northeast Full time
Job DescriptionJob Description

As a Rental Agent you will be responsible for assisting customers throughout the rental process. interact and consult with customers to guide them through their vehicle rental.

  • Greet customers in person, via email and by phone.
  • Communicate loaner policy and cost
  • Prepare all loaner contracts and return documents accurately and completely.
  • Ensure cars are clean and ready for the next client.
  • Manage loaner inventory
  • Assist Service Drive support staff

BENEFITS: 

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • 401K
  • Paid Training
  • Paid Vacation
  • Company Holidays
  • Employee Discounts

At Mercedes-Benz of Atlanta Northeast, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Mercedes-Benz of Atlanta Northeast is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Qualifications

  • Previous experience in the rental car industry, is a plus
  • A team player focused on providing exemplary customer service
  • Excellent organizational, time management & communication skills
  • Working knowledge of computers
  • Acceptable driving record and a valid driver's license in your state of residence, must complete background and drug test screening

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.