Process Expert

POSITION OVERVIEW

The Process Expert at NBME will facilitate and lead enterprise-wide transformation through project management, portfolio management, change management and continuous improvement at the strategic level. This position must be able to quickly establish trust and rapport with project owners and stakeholders across the organization. This is a hands-on training design, teaching, project management, and consultative role. It requires the ability to guide the transformation of NBME into an organization that embraces change and implements creative problem solving as the norm. The successful candidate will have a passion for business transformation, strategic thinking and have demonstrated experience with the successful delivery of short and long-cycle projects.

This role has been designated as primarily remote which means it generally does not require onsite work more than an average of 6-10 times per year and may require additional prescheduled onsite work. We're open to considering candidates in the following states: PA, NJ, DE and MD.

Diversity, Equity, and Inclusion Statement

At NBME ®, we continue to innovate and improve how we fulfill the evolving needs of the health care community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. We also continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, workplace culture, products and services, the Philadelphia community and the broader medical education landscape.

RESPONSIBILITIES

• Play a major role in implementing enterprise-wide project implementation, process improvement, and change management, and provide enterprise-level information and perspectives to inform decision making.
• Manage and facilitate strategic programs and projects.
• Support sponsors/owners on all communication regarding the projects. S/he will compile, analyze, coordinate, and present data for use in reporting and communicating project progress.
• Support other Enterprise Transformation team members by freely sharing his/her time, knowledge, skills, and experience. S/he will work well in an "ensemble" environment, recognizing that the customer is always the first priority.
• Role model adherence to NBME's intellectual property, cultural, and other compliance expectations.
• Proactively identify, prioritize, and recommend process improvement opportunities to help improve the function of multiple levels ranging from the enterprise to the individual contributor level.

QUALIFICATIONS

Skills and Abilities

• Demonstrated experience in leading strategic level projects with larger scope and scale
• Exceptional meeting facilitation skills. Able to motivate and methodically lead a team to solve problem and achieve desired outcomes
• Strong business acumen to include the ability to learn quickly and adapt to change
• Experience using process mapping methods. (i.e. value stream analysis, critical path analysis, work-flow, etc.)
• Highly analytical and experienced in data analyses (knowledge in statistical analysis and database tools is a plus)
• Highly motivated, internal driven, and results oriented
• Excellent interpersonal, communication and presentation skills; able to build rapport with a wide variety of people
• Comfortable working as a contributing member and/or leader of multiple teams at the same time.
• Appreciate and work within an esteemed, deeply established organizational culture set on a path to change
• Demonstrated experience in supporting an organizational culture shift to continuous improvement by applying continuous improvement and change management concepts and tools.
• Demonstrated experience training all levels of staff on continuous improvement and change management tools.

Experience

• 5 or more years of business experience, with significant experience in project management and process redesign
• Experience within non-profit, assessment, academic, or other industries that highlight "knowledge-centric" business objectives with longer life cycles

Education

• Bachelor's degree required, graduate degree strongly desired
• Certifications in Project Management and/or Change Management a plus.

About NBME:

NBME offers a versatile selection of high-quality assessments and educational services for students, professionals, educators, regulators and institutions dedicated to the evolving needs of medical education and health care. To ensure our assessments meet the highest standards of quality, stay relevant and align to the current curriculum in medical schools and training programs, we rely on a wide network of collaborators. These include the volunteers who help develop our exam questions, the committees and panels who represent various groups within the medical education community, external researchers and health profession organizations.

We are committed to meeting the needs of educators and learners globally with assessment products and expert services such as NBME® Subject Examinations, Customized Assessment Services, Self-Assessments, the International Foundations of Medicine® Program and Item Writing Workshops. Together with the Federation of State Medical Boards, NBME develops and manages the United States Medical Licensing Examination®, which measures the ability to apply knowledge and skills that form the basis of safe and effective patient care. Our Competency-based Assessment unit is focused on new methods as well as the optimization of assessment in the workplace and education.

As a result of leadership in ongoing research, innovative measurement practices and the exploration of forward-thinking assessment modalities and improvements, NBME advances assessment science. Our grant and funding opportunities further support this dedication to medical education and assessment science. We help develop the next generation of assessment professionals through our Summer Psychometric Internship Program. Through the Stemmler Fund, Strategic Educators Enhancement Fund and Latin America Grants Program, researchers and educators can continue to improve the assessment of health care professionals around the world.

NBME views diversity, equity and inclusion (DEI) as foundational and enduring to our strategy and vision. We continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, culture, products and services, the Philadelphia community and the broader medical education landscape. Our commitment manifests in our hiring and staff development, recruitment for committees, grants programs, design and review of our assessments, and involvement in our local and national communities.

Learn more about NBME at NBME.org.

The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.

NBME is an equal opportunity employer as defined by the EEOC.

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