Operations Manager

2 months ago


Madera, United States Nexus HR Services Full time
Job DescriptionJob Description

Operations Manager - Madera, CA

Salary : $70,000 to $80,000/annual

About the company:

The company is a leading provider of technology solutions, dedicated to delivering exceptional

service and innovative IT solutions to our clients. We are seeking a highly motivated and

experienced Operations Manager to join our team and help us continue to drive operational

excellence and client satisfaction.

About the job:

The Operations Manager will oversee the daily operations of the company, ensuring that all

processes run smoothly and efficiently. This role requires a strong background in ConnectWise

Accounting, tax and accounting, IT management, project management, and leadership. The ideal

candidate will also have experience with QuickBooks and client onboarding.

Duties and Responsibilities:

Operations Management:

● Oversee and manage the daily operations of the company, ensuring efficiency and

effectiveness.

● Implement and optimize operational processes and workflows.

● Monitor and analyze operational performance, identifying areas for improvement.

Accounting and Financial Management:

● Utilize ConnectWise Accounting to manage financial operations.

● Collaborate with the accounting team to ensure accurate and timely financial reporting.

● Oversee tax compliance and accounting activities, ensuring adherence to regulations.

Leadership and Team Management:

● Lead and mentor the operations team, fostering a collaborative and high-performance

culture.

● Develop and implement training programs to enhance team skills and knowledge.

● Provide clear direction and support to team members, promoting professional growth.

IT and Technical Management:

● Leverage 5+ years of IT management experience to support technical operations.

● Ensure that IT infrastructure and systems are maintained and optimized.

● Collaborate with the IT team to implement technology solutions that enhance operational

efficiency.

Project Management:

● Manage and oversee projects, ensuring timely delivery and adherence to budgets.

● Develop project plans, set milestones, and track progress.

● Coordinate with cross-functional teams to ensure project success.

Client Onboarding and Acquisition:

● Support client acquisition efforts, providing operational insights and support.

● Oversee the client onboarding process, ensuring a seamless and positive experience.

● Work closely with the sales and customer service teams to meet client needs.

QuickBooks and Financial Software:

● Utilize QuickBooks to support accounting activities and financial reporting.

● Ensure accurate and efficient use of QuickBooks in collaboration with the accounting

team.

● Identify opportunities to optimize the use of financial software for better outcomes.

Qualifications:

● Bachelor's degree in Business Administration, Accounting, Information Technology, or a

related field.

● Minimum of 3-5 years of experience with ConnectWise Accounting.

● At least 5 years of experience in tax and accounting.

● Proven leadership skills with at least 5 years of experience in IT management.

● Strong project management skills with experience in overseeing complex projects.

● Familiarity with client acquisition and onboarding processes.

● Proficient in QuickBooks and other financial software.

● Excellent communication, organizational, and problem-solving skills.

● Ability to work effectively in a fast-paced and dynamic environment.


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