Wholesale & Retail Account Executive

2 weeks ago

San Francisco, United States ThirdLove Full time
Job DescriptionJob Description

Who We Are

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room® quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra'el Cohen, thought that was outdated too — so, in 2013, they created ThirdLove — a third, better option, which doesn't force us to choose between being sexy or comfortable.

What Our Team Embodies

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees' real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we'd love to hear from you.

What We Are Looking For

We're seeking an Account Executive who will focus on new partner set-up and launch, growing and servicing current wholesale partner accounts, and leading our owned retail execution via a 3rd-party partner. A successful candidate will be persuasive and results-driven.

What You Will Own And How You Will Make A Difference

  • Understand the processes and policies for each wholesale account including vendor requirements
  • Develop and manage cross functional work back schedules and share information with internal functional teams (Design, Merchandising, Production, Logistics, Customer Service, Finance)
  • Respond to inquiries regarding orders, shipments, products, compliance requirements and pricing
  • Work cross functionally with the Logistics, Technology, Accounting and Production Teams to coordinate orders, ensure delivery by specified dates, and troubleshoot any issues
  • Analyze sales performance and work with accounts to forecast replenishment needs and new product introductions
  • Partner with Merchandising and Planning to ensure accurate sell-in plans vs. orders, resolve product availability dates and ensure ship dates are aligned
  • Outbound to new potential partners and develop overall targets for new wholesale partners, managing all communication and scheduling
  • Work with third party retail partner to meet owned-retail sales targets and implement operational updates, internal merchandising strategies and marketing execution
  • Maintain and track seasonal sample lines and various in-house sales tasks

Who You Are

  • 3+ years of experience in wholesale apparel sales
  • Experience working with major national accounts, from department stores to big box
  • You are a problem solver who can identify and resolve problems in a timely approach
  • You have impeccable customer service and the ability to manage difficult customer situations
  • You have great oral and written communication through listening and gaining clarification on business needs
  • You are organized with the ability to identify, improve, and streamline complex work processes
  • You are a flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects
  • You are a motivated self-starter who takes initiative with minimal supervision
  • You are able to travel as needed

ThirdLove Offers You

  • Competitive salary + equity
  • Medical/Dental/Vision insurance
  • Paid parental leave
  • Flex time off
  • Discounted and free products

Diversity

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.

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