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AV Meeting Production Specialist

2 months ago

Silver Spring, United States IMPYRIAN Full time
Job DescriptionJob Description

Company Overview:

At Impyrian, our commitment to excellence, client-centric approach, and deep industry expertise set us apart. We strive to be a trusted partner for organizations seeking to embrace digital transformation, bolster cybersecurity, streamline operations, leverage advanced audio-visual technologies, drive successful engineering and construction projects, and harness the power of AI and robotics to stay ahead in today's dynamic business landscape.

Impyrian knows the most important factor in our success is the excellence of our people. We recognize a simple truth: if we take care of our people, our people take care of our clients. This philosophy helps ensure a work-life balance, competitive compensation and benefits, and opportunities for professional growth, driving our high personnel retention rate.

Position Summary:

The Meeting Production Specialist is a versatile and experienced professional in commercial audiovisual systems with the ability to excel under limited supervision. This position is part of the virtual team, but some tasks may require physical presence onsite in College Park, MD / Silver Spring, MD. The ideal candidate possesses advanced hardware and software troubleshooting skills with a concierge level of customer service. They are well-versed in all aspects of government-based virtual webinar coordination, with the ability to schedule and effectively communicate a clear plan, leading to a successful event. This Specialist must be able to lead projects and small teams of 1-3 technicians, ensuring projects are completed timely and accurately.

Essential Duties and Responsibilities:

Leadership: Lead projects and small teams of 1-3 technicians, ensuring projects are completed timely and accurately.

AV Systems Expertise: Command conference room AV systems and various virtual collaboration platforms, with an understanding of the challenges customers experience in a hybrid meeting environment. For our virtual roles, a deep understanding of Zoom is required (create/manage meetings and webinars and break-out rooms).

Customer Service: Provide concierge-level customer service, offering unique and practical solutions to clients' needs while demonstrating the ability to adapt and present suitable alternatives.

Virtual Meetings: Coordinate and manage government-based virtual webinars with advanced troubleshooting skills, maintaining poise in a high-paced government environment.

Technical Proficiency: Deep understanding of various physical in-room conference systems, including troubleshooting AV racks, teleconference-VTC codecs, Creston/AMX, and related touch panel systems.

Project Management: Create, coordinate, and maintain deadlines from pre-meeting through post-production responsibilities.

Self-Initiative: Take on tasks without supervision and show initiative in self-assigning tasks to areas that require additional support.

Qualifications:

Bachelor’s Degree in a Technical Field with 4+ years of relevant experience, or 6 years of relevant experience in lieu of a degree.

Must understand AV conference room system operation and signal flow.

Experience working in a government environment is preferred.

Ability to obtain and maintain public trust clearance.

Audio Visual Technician (AVT) certification must be completed within 90 days of employment.

Must have a valid driver’s license.

Certified Technical Specialist (CTS) certification is a plus.

Why Impyrian?

Impactful Work: Contribute to meaningful projects that make a difference in government and commercial sectors.

Innovative Environment: Work in a culture that promotes innovation and continuous improvement.

Career Growth: Opportunities for professional development and career advancement.

Collaborative Team: Join a team of dedicated professionals who are passionate about their work and committed to excellence.

How to Apply:

If you are a motivated leader with a passion for technology and a track record of successful program management, we invite you to join our team.

Impyrian is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.