Senior Network Field Technician

4 weeks ago

Cleveland, United States DigitalC Full time
Job DescriptionJob Description

Position: Full Time, Exempt 

Job Title: Senior Network Field Technician

Reports to: Head of Network Operations

Supervises: N/A 

Location: Cleveland, OH 

 

DigitalC is a leading nonprofit technology social enterprise headquartered at the MidTown Tech Hive in Cleveland, Ohio's Hough neighborhood. Our journey began in 2015 with a singular focus: bridging the digital divide through digital skills training. Over the years, we have evolved into a dynamic force, refining our vision and mission to lead the way in ensuring an equitable digital future. Our vision is bold yet powerful: we aim to change the world one connection at a time. We achieve this by providing superior internet access, fostering accessible community spaces, and delivering tailored technology training. At the heart of our mission is the deployment of a premier, state-of-the-art network that is not only affordable and reliable but also sustainable. We are on a mission to bridge the digital divide—for good.

 

Job Summary:

We are seeking a dynamic and skilled Senior Network Field Technician to join our team. This vital role focuses on installation, operation and maintenance of the wireless network and project managing network-related projects, ensuring they are executed efficiently and within budget. The ideal candidate will bring extensive knowledge of outdoor wireless networks, computers and IP networking, applying these skills in varied field operations. Responsibilities include developing and refining internal processes for better workflow, training and mentoring and leading team members, and collaborating with leadership for resource allocation.

Responsibilities:

  • Lead teams and network-related projects, ensuring completion within set timelines and budgets
  • Installation, operation and maintenance of the wireless network
  • Utilize extensive knowledge of computers and IP networking as essential tools in field operations
  • Develop and refine internal processes to improve efficiency and workflow
  • Lead, train and mentor team members, creating comprehensive training materials to facilitate their development
  • Collaborate with DigitalC leadership and vendors for resource allocation and prioritization of local operations
  • Operate various vehicles including cars, trucks, or other equipment
  • Conduct network evaluations, identify coverage gaps, and implement improvement strategies
  • Complete regular reports on project statuses
  • Conduct site audits and site walks for network modernization and expansion
  • Maintain a clean driving record and drivers license
 

Qualifications/Skills:                                                                                                                                       

  • Minimum of four years in a technical discipline or equivalent experience
  • At least four years of on-the-job experience in cellular or ngFW environments
  • Proven ability to lead teams and manage projects effectively
  • Must have a clean driving record and valid driver's license
  • Strong problem-solving skills and the ability to work under pressure
  • Proficient in software applications like Microsoft Office and Google Suite for workflow management
  • Must be able to work Flexible working hours, including shifts, weekends, on-call duties, and holidays
  • Physically capable of performing tasks like standing, climbing, balancing, and lifting objects up to 75 pounds
  • Must be willing to work in diverse weather conditions and remote locations
  • Advanced troubleshooting skills in Ethernet and Fiber networks, including knowledge of relevant equipment and testing methods
  • Expertise in installing, optimizing, and maintaining outdoor base station equipment, RF transmitters, and Fiber networks
  • Ability to work independently or in teams, using hand and power tools, and setting up field-based network troubleshooting equipment

Benefits 

  • Generous Medical, Dental, Vision, Life insurance benefits for full-time employees
  • 401(k) opportunity with company match for full-time employees
  • Paid Time Off (PTO)
  • Paid Holidays
  • Company gatherings and learning opportunities

DigitalC is an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

I understand that DigitalC is an at-will employer and neither the completion of this application nor any other part of my consideration for employment establishes any obligation for DigitalC to hire me. If I am hired, I understand that either DigitalC or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of DigitalC has the authority to make any assurance to the contrary.

Powered by JazzHR

c62b4MENA5

  • Senior Network Field Technician

    1 month ago

    Cleveland, United States DigitalC Full time

    Job descriptionPosition: Full Time, Exempt Job Title: Senior Network Field TechnicianReports to: Head of Network OperationsSupervises: N/A Location: Cleveland, OH  DigitalC is a leading nonprofit technology social enterprise headquartered at the MidTown Tech Hive in Cleveland, Ohio's Hough neighborhood. Our journey began in 2015 with a singular focus:...

  • Senior Network Field Technician

    4 weeks ago

    Cleveland, United States DigitalC Full time

    Job descriptionPosition: Full Time, Exempt Job Title: Senior Network Field TechnicianReports to: Head of Network OperationsSupervises: N/A Location: Cleveland, OH  DigitalC is a leading nonprofit technology social enterprise headquartered at the MidTown Tech Hive in Cleveland, Ohio's Hough neighborhood. Our journey began in 2015 with a singular focus:...

  • Senior Network Field Technician

    3 weeks ago

    Cleveland, United States DigitalC Full time

    Position: Full Time, Exempt  Job Title: Senior Network Field Technician Reports to: Head of Network Operations Supervises: N/A  Location: Cleveland, OH  DigitalC is a leading nonprofit technology social enterprise headquartered at the MidTown Tech Hive in Cleveland, Ohio's Hough neighborhood. Our journey began in 2015 with a singular focus: bridging the...

  • Senior Network Field Technician

    1 month ago

    Cleveland, United States DigitalC Full time

    Job DescriptionJob DescriptionPosition: Full Time, Exempt Job Title: Senior Network Field TechnicianReports to: Head of Network OperationsSupervises: N/A Location: Cleveland, OH  DigitalC is a leading nonprofit technology social enterprise headquartered at the MidTown Tech Hive in Cleveland, Ohio's Hough neighborhood. Our journey began in 2015 with a...

  • Senior Network Field Technician

    4 weeks ago

    Cleveland, United States DigitalC Full time

    Job DescriptionJob DescriptionPosition: Full Time, Exempt Job Title: Senior Network Field TechnicianReports to: Head of Network OperationsSupervises: N/A Location: Cleveland, OH  DigitalC is a leading nonprofit technology social enterprise headquartered at the MidTown Tech Hive in Cleveland, Ohio's Hough neighborhood. Our journey began in 2015 with a...

  • Associate Network Field Technician

    1 month ago

    Cleveland, United States DigitalC Full time

    Job DescriptionJob DescriptionPosition: Full Time, Exempt Job Title: AssociateNetwork Field TechnicianReports to: Head of Network OperationsSupervises: N/A Location: Cleveland, OH DigitalC is a leading nonprofit technology social enterprise headquartered at the MidTown Tech Hive in Cleveland, Ohio's Hough neighborhood. Our journey began in 2015 with a...

  • Associate Network Field Technician

    4 weeks ago

    Cleveland, United States DigitalC Full time

    Job DescriptionJob DescriptionPosition: Full Time, Exempt Job Title: AssociateNetwork Field TechnicianReports to: Head of Network OperationsSupervises: N/A Location: Cleveland, OH DigitalC is a leading nonprofit technology social enterprise headquartered at the MidTown Tech Hive in Cleveland, Ohio's Hough neighborhood. Our journey began in 2015 with a...

  • Senior Network Security Analyst

    2 weeks ago

    Cleveland, United States The Sherwin-Williams Company Full time

    The Network Security Senior Analyst will contribute to the maintaining and monitoring of data flows and threats both in and out of the company’s network infrastructure. The Senior Analyst will also build relationships with both Business Units and Peers within IT and Cybersecurity and act as a mentor to junior members of the team. Secondary tasks may...

  • Network/Telecommunications/CCTV Technician

    2 months ago

    Cleveland, United States Delta State University Full time

    The Network/ Telecommunications/ CCTV Technician will work closely with the Technical Services Director to ensure that technical services (networking, user services, telecommunication, CCTV and other technical systems) are operating efficiently and e Telecommunications, Technician, Network, Communication, Telecom, Technical, Technology, Education

  • Field Service Technician

    1 month ago

    Cleveland, United States NCR VOYIX Full time

    Location: Cleveland, OH and Surrounding AreasPosition Summary:Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field?  Are you tech savvy with mechanical aptitude who feels their skills are transferrable? Can you help us to provide best in class service?  Do you want to work with some of the largest...

  • Field Service Technician

    4 weeks ago

    Cleveland, United States NCR VOYIX Full time

    Location: Cleveland, OH and Surrounding AreasPosition Summary:Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field?  Are you tech savvy with mechanical aptitude who feels their skills are transferrable? Can you help us to provide best in class service?  Do you want to work with some of the largest...

  • Senior Network Security Analyst

    1 day ago

    Cleveland, United States The Sherwin-Williams Company Full time

    The Network Security Senior Analyst will contribute to the maintaining and monitoring of data flows and threats both in and out of the company's network infrastructure. The Senior Analyst will also build relationships with both Business Units and Peers within IT and Cybersecurity and act as a mentor to junior members of the team. Secondary tasks may include...

  • Network Technician

    1 month ago

    Cleveland, United States Tri C Company Inc Full time

    Network TechnicianDepartment: ITS Location: Jerry Sue Thornton Center Reports To: Director, Network Services Recruitment Type: External/Internal Requisition ID: req4455 Employment Type: Full-Time Support Staff Union Position: Non-Union Work Schedule: M-F, 8:30AM-5:00PM. Will participate in an on-call rotation, also specified in the job description....

  • Network Technician

    2 weeks ago

    Cleveland, United States Tri C Company Inc Full time

    Network TechnicianDepartment: ITS Location: Jerry Sue Thornton Center Reports To: Director, Network Services Recruitment Type: External/Internal Requisition ID: req4455 Employment Type: Full-Time Support Staff Union Position: Non-Union Work Schedule: M-F, 8:30AM-5:00PM. Will participate in an on-call rotation, also specified in the job description. ...

  • Network Technician

    4 weeks ago

    Cleveland, United States Tri C Company Inc Full time

    Network TechnicianDepartment: ITS Location: Jerry Sue Thornton Center Reports To: Director, Network Services Recruitment Type: External/Internal Requisition ID: req4455 Employment Type: Full-Time Support Staff Union Position: Non-Union Work Schedule: M-F, 8:30AM-5:00PM. Will participate in an on-call rotation, also specified in the job description....

  • Field Service Technician

    2 months ago

    Cleveland, United States Hunter International Recruiting Full time

    Field Service TechnicianMacedonia, OHField Service Technician will undertake on-site assembly, commissioning, troubleshooting, and repair tasks for new and existing machinery installations. This role will work on complex automated manufacturing equipment. There is substantial travel, necessitating a strong customer orientation, proactive mindset, and...

  • Field Service Technician

    3 weeks ago

    Cleveland, United States Hunter International Recruiting Full time

    Field Service TechnicianMacedonia, OHField Service Technician will undertake on-site assembly, commissioning, troubleshooting, and repair tasks for new and existing machinery installations. This role will work on complex automated manufacturing equipment. There is substantial travel, necessitating a strong customer orientation, proactive mindset, and...

  • Senior It Service Desk Technician

    4 weeks ago

    Cleveland, United States Emerald Resource Group Full time

    Role: IT Service Desk Technician / IT Help Desk Support Location: Cleveland, OH As a crucial technical asset within our organization, the IT Senior Service Desk Technician plays a key role in providing desktop support, facilitating effective communication, offering expert troubleshooting, and ensuring prompt resolution of end-user PC, laptops, and desktop...

  • Senior It Service Desk Technician

    4 weeks ago

    Cleveland, United States Emerald Resource Group Full time

    Role: IT Service Desk Technician / IT Help Desk Support Location: Cleveland, OH As a crucial technical asset within our organization, the IT Senior Service Desk Technician plays a key role in providing desktop support, facilitating effective communication, offering expert troubleshooting, and ensuring prompt resolution of end-user PC, laptops, and desktop...

  • Aerial Equipment Field Technician

    4 days ago

    Cleveland, United States Mustang Cat Full time

    Mustang Rental Services is hiring Areal Equipment Field Technicians to service and repair Mustang's fleet of aerial equipment. **Areal Equipment Field Technicians Benefits Include**: - Up to $2000 Sign-On Bonus - Great Work-Life Balance - On-Premise Clinic - Boot & Tool Allowances - Tuition Reimbursement - Vast Growth Opportunities - Job Stability -...