STNA Scheduler

3 weeks ago

Columbus, United States Capital City Hospice Full time
Job DescriptionJob Description

Capital City Hospice is proud to be Ohio-made. Every decision we make about hospice care is made with patients and families in mind. Our team is rooted in the communities we serve and are dedicated to delivering the highest quality of care for our fellow Central Ohio residents.

We believe that the best definition of care is determined by the wishes and needs of patients and their families. We are committed to supporting our patients to remain wherever they call home throughout their entire journey. To accomplish this, we strive to support not only our patients but the team that serves them. Our team carries low patient caseloads and are never on call. We provide a positive work experience for our employees by empowering our staff and giving them rewarding careers with manageable workloads, support, and flexibility. Come join the fastest-growing hospice care in the Midwest.

Schedule: Monday-Friday 8a -5p

What We offer:

  • Great culture and team atmosphere
  • Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
  • 401(k) retirement plan with a generous company match
  • Generous time off accruals
  • Paid holidays
  • Tuition Reimbursement
  • Employee Referral Program
  • Merit Increases
  • Employee Discount Programs

What You’ll Do:

  • Confirms patient appointments and perform patient reminder calls according to client guidelines
  • Manages client and care provider’s schedules efficiently
  • Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
  • Answers all incoming calls and provide exceptional customer service to all callers, patients, clients, and visitors
  • Maintains patient records in billing/scheduling system formats and in hard copy
  • Completes patient schedules, forms, and all correspondence
  • Initiates and obtains patient insurance benefits and authorization verification
  • Provides additional billing and customer service support

Qualifications:

  • High school diploma required. College degree a plus
  • Bilingual in Spanish is a plus
  • Experience in a high-volume medical office environment required
  • Scheduling patients and patient testing preparation experience in a physician office preferred
  • Computer Proficiency – MS Office
  • Ability to work well with others in a professional manner in a team-oriented environment
  • 2 years in a medical setting preferred
  • Valid driver’s license and proof of insurance is required

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