BDC Assistant/Rep

3 weeks ago

Melbourne, United States Coastal Hyundai Full time
Job DescriptionJob DescriptionBDC Assistant: 
  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Fullfill clarical work. 
  • Maintains call center database by entering information
  • Updates job knowledge by participating in educational opportunities.
Call Center Representative Skills and Qualifications:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

 

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