Service Tech Lead

2 weeks ago


Union City, United States Hedy Holmes Staffing Services Full time
Job DescriptionJob DescriptionPosition: Service Tech Lead
Pay Rate: $25.00 /hourly
Location: Union City, CA
Schedule: Monday - Friday | 8:00am - 3:00/5:30pm, OT when required
Job Description:We are seeking a Service Tech Lead to work closely with the team to provide exceptional experiences for our customers and play an integral part in our overall growth. The ideal candidate has a high mechanical aptitude, excellent problem-solving ability, and a high personal standard of quality and workmanship. The Service Tech must be able to operate without ego, learn quickly, and work well with others. This position is ideal for someone interested in continual growth in a principle-driven company.
Duties and Responsibilities:
  • Install, repair, and perform maintenance on commercial doors, gates, and dock equipment
    following company processes and safety standards
  • Use analytical and problem-solving skills to accurately determine a service plan
  • Drive to customer sites in the company-provided vehicle with the necessary resources
  • Educate customers about the products, how to best use them, and how to maintain them
  • Maintain the highest level of professionalism and customer relations with each service call
  • Performs other duties as assigned

Education: High School Diploma or GED
Qualifications:
  • Valid California driver’s license with clean driving record
  • Minimum of 2 years of experience as a commercial door/gate/dock service technician
  • Knowledge of and adherence to safety regulations and protocols
  • Have a coachable attitude, strong work ethic, and professional appearance
  • Demonstrate strong analytical and problem-solving skills
  • Good communication skills in the English language
  • Excellent attention to detail and ability to quickly learn and apply concepts and techniques
  • Proficiently use hand and power tools and operate lift equipment
  • Physical ability to lift 70 lbs, climb ladders, and continuously lift and bend

Benefits:
  • Paid time off program that increases with tenure
  • (6) Paid holidays per year
  • (5) Paid sick days per year
  • Medical, dental, and vision insurance


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