Social Host

2 months ago

Pigeon Forge, United States Staybridge Suites Pigeon Forge Full time
Job DescriptionJob Description Welcoming guests as they have unpacked their suitcases and giving a warm welcoming energy to introduce our Social Hour is what the Staybridge Suites brand is known for We would like to welcome a Social Host at the beautiful, and brand new, Staybridge Suites, and IHG Hotel in Pigeon Forge, TN  Simply by offering a kind smile, a side of excellent service, and a positive attitude, you will make someone else’s day great too  Additionally, we offer FREE MDLIVE telehealth  The opportunity to participate in our employee referral program  Excellent travel DISCOUNTS Paid PTO DAILY PAY through our partner ZayZoon Responsibilities
  • Greeting guests as they enter.
  • Cleaning & sanitizing all surfaces and guest areas.
  • Engaging with guests to ensure satisfaction with food and service.
  • Responding to complaints and helping to resolve them.
  • Maintain knowledge of rotating menu.
  • Maintain knowledge of all health safety standards and requirements.
  • Prepping and preparing food up to brand and heath standards
  • Providing excellent guest service by serving food to guests as requested
Required Skills
  • High school diploma or equivalent preferred.
  • Ability to provide top-notch guest service in a fast-paced environment.
  • A positive attitude and ability to work well under pressure with all staff.
  • Does high-quality work while unsupervised.
  • Able to work in a standing position for long periods of time.
  • Able to safely lift and easily maneuver trays of food when necessary.
  • Willing to follow instructions and ask questions for clarification if needed
  • Learn and execute all food and safety policies and laws.
  • Must be flexible and adaptable to change.
  • Perform other duties and tasks as assigned or requested
  • Restaurant experience a plus
  • Hotel experience highly preferred
  • Guest service experience preferred
  • Attention to detail
  • Team player
  • Organizational skills
  • Professional written and verbal communication
  • Ability to walk and stand up to 100% of shift.
  • Ability to lift, carry, push and pull up to 50 lbs.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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