PM Receptionist

2 months ago


Deerfield, United States KGH Autism Services Part time
Job DescriptionJob DescriptionSchedule: Monday to Friday, 3:30 PM - 7:00 PM
Compensation: $17 - $20 per hour, based on experience

Join Our Dynamic Team at KGH Clinic
Are you passionate about helping children and young adolescents with Autism? KGH Clinic is looking for a friendly and organized Afternoon Receptionist to join our dedicated team. In this role, you’ll play a vital part in creating a welcoming environment and ensuring our clinic operates smoothly.
About Us:
KGH Clinic is dedicated to improving the lives of children and adolescents with Autism through compassionate, personalized care. As a member of our team, you’ll be contributing to a mission that supports each child’s unique needs and empowers families.
Position Summary:
As our Afternoon Receptionist, you’ll greet clients and guests, handle phone calls, manage office tasks, and ensure a well-organized clinic environment. Your role is crucial in maintaining a positive experience for everyone who walks through our doors.ResponsibilitiesWhat You’ll Do:
  • Client & Guest Relations: Greet current and prospective clients and guests warmly and professionally, responding to inquiries with promptness and urgency.
  • Communication: Answer incoming calls, provide accurate information, take messages, and transfer calls as needed.
  • Notifications: Notify relevant parties of client cancellations, late pickups, and other important updates.
  • Office Operations: Handle a variety of administrative tasks including typing, photocopying, scanning, and filing to ensure smooth clinic operations.
  • Mail & IT Devices: Sort and distribute mail, manage IT device shipping and receiving, and maintain float IT equipment.
  • Check-Out Process: Oversee the check-out procedure and assist in requesting and collecting updated documentation from families and visitors.
  • Cleanliness: Keep the waiting room, kitchen, and restroom clean and welcoming.
  • Organize: Ensure that waiting room materials, client information bulletin boards, and supplies in office, restroom, and therapy rooms are up-to-date and well-organized.
  • Support: Assist staff and management with various tasks, including maintaining therapy rooms and sanitizing items.
  • Opening/Closing Duties: Perform tasks related to opening and closing the clinic, such as cleaning counters, running the dishwasher, managing appliances, and securing doors and cabinets.
  • Confidentiality: Maintain confidentiality by adhering to HIPAA/HITECH laws and regulations.
  • Additional Duties: Complete other job-related tasks as assigned.
Required SkillsWhat We’re Looking For:
  • Customer Service Excellence: Strong skills in providing exceptional service.
  • Effective Communication: Ability to interact clearly with staff and families.
  • Dependability: Reliable, adaptable, and able to multitask.
  • Organizational Skills: Efficient in managing various responsibilities.
Education & Experience:
  • Required: At least 16 years old.
  • Required: Proficient in computer software (Word, Excel, PowerPoint, etc.)
  • Preferred: High school diploma or college degree; experience with medical reception or Autism is a plus.
  • Preferred: Experience with medical reception or familiarity with children with special needs.
Physical Requirements:
  • Ability to lift up to 40 pounds occasionally and use proper body mechanics.
Why Work with Us?
Join KGH Clinic and be part of a team that makes a meaningful impact on the lives of children and families. We offer a supportive work environment where your efforts help deliver personalized care and support.
Ready to Contribute?
If you’re excited about making a difference and joining a dedicated team, apply now to become a part of KGH Clinic’s mission