Patient Care Advisor

2 weeks ago

West Palm Beach, United States Sanctuary FL West Palm Beach (Okeechobee) Full time
Job DescriptionJob Description

Sanctuary Medicinals in West Palm Beach, FL is looking for one patient care advisor - retail cannabis associate to join our 7 person strong team. Our ideal candidate is attentive, punctual, and engaged.

Florida MMTC Associate Job Description

The most essential skill and duty of any associate at Sanctuary is to provide an experience that delights the patient, but also the team members they work alongside. Sanctuary Associates are the face and a living brand example for every patient that visits our locations. They are obsessed with finding the right solutions to fit each patients needs.  Associates build long lasting relationships with our patients as they provide unique and personalized service over time.  This includes delivering industry leading product knowledge and customer service in a patient focused environment.

Associate Responsibilities:  

  • Greets, welcomes, and engages with patients in a warm and friendly manner.
  • Uses acquired skills and knowledge to recommend products and devices to meet patients’ current and future needs.
  • Serves as a brand ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and  customer service together in service of our patients.
  • Assists patients with check in, recommendations, education, and processing sales while also operating and dispensing cannabis within State regulations and company guidelines.
  • Applies the appropriate knowledge and expertise through ongoing learning and self-development..
  • Utilizes available tools to stay current on skills and promotional initiatives.
  • Maintains merchandising and ensures the Medical Marijuana Treatment Center (MMTC) is clean and presented professionally.
  • Ensuring that personal customer service levels are consistently excellent.
  • Seeks to become familiar and proficient at all other tasks and duties as assigned.
  • Works in cooperation with their supervisor and associates.

 

Associate Requirements:  

  • Excellent time management skills.
  • Team oriented interpersonal skills.
  • Excellent written and verbal communication.
  • Analytical mindset and problem-solving skills.
  • Working and thriving in a fast-paced, team-oriented environment
  • Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)

 Additional Requirements:

  • Must be a minimum of 21 years of age.
  • Must be and remain compliant with any and all legal or company regulations for working in the industry.
  • Must pass all required background and fingerprint checks.
  • Hourly Wage: $14/hr


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