Gate Attendant
4 weeks ago
Job Starting: Memorial day Weekend
Job Ending: Labor Day Weekend
Job Summary:
We are seeking a reliable and customer-focused Gate Attendant to join our team at Bennington Pool Services. As a Gate Attendant, you will play a crucial role in ensuring the safety and enjoyment of all pool patrons by monitoring access, enforcing pool rules, and providing excellent customer service.
Responsibilities:
- Gate Monitoring:
- Monitor and control access to the pool area, ensuring that only authorized individuals enter.
- Check pool passes, memberships, and verify identification to ensure compliance with admission policies.
- Politely deny entry to individuals without proper credentials and communicate rules and requirements as necessary.
- Customer Service:
- Greet patrons with a friendly and welcoming demeanor.
- Provide information about pool facilities, programs, and events.
- Address inquiries and concerns from patrons in a professional and courteous manner.
- Assist with lost and found items and direct patrons to appropriate facilities within the pool area.
- Rule Enforcement:
- Enforce pool rules and regulations to maintain a safe and enjoyable environment for all patrons.
- Monitor pool activities to ensure compliance with safety guidelines and intervene when necessary.
- Report any disturbances, rule violations, or emergencies to the appropriate personnel.
- Equipment Maintenance:
- Ensure that gate equipment, such as card readers or ticket scanners, is in good working order.
- Report any malfunctions or issues with equipment to the maintenance team promptly.
Skills and Qualifications:
- Ability to work on weekends and evenings.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations with tact and diplomacy.
- Basic knowledge of pool safety regulations and emergency response procedures.
- Comfortable working outdoors and in varying weather conditions.
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