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Host/Hostess

2 months ago

Columbus, United States Makeready LLC Full time
Job DescriptionJob Description

Great meals and good stories satisfy. Each independent restaurant concept we create revolves around its own story — our team lends decades of experience to making sure of it, from the cuisine and cocktails to carefully curated interiors. Thoughtful service, provisions with a point of view and endless attention to detail invite every guest to sit back, share a story of their own, and savor the magic of a well-crafted culinary experience.

Our Hank's Seafood brings the finest low county seafood experience to Columbus.

Seeking warmth personified. A host is organized, quick-thinking, and positive and has a knack for hitting curveballs out of the park. This is the kind of person who never met a stranger and who goes the extra mile to keep a friend smiling. A host takes and confirms reservations, seats guests, answers inquiries, and communicates efficiently and clearly with front of house staff and leadership to help ensure an exceptional dining experience.

Requested Tasks

- Welcome guests in a warm and friendly manner always adhering to service standards

- Monitor guests' seating, always planning 2 steps ahead, ascertaining both guests’ and restaurants’ needs to maximize service flow

- Use and accurately maintain restaurant reservation system - including but not limited to proper table status, rotations, cover counts, and guest notes.

- Respond to guest inquiries and requests in a timely, friendly, and efficient manner

- Performs opening and closing duties, as needed

- Maintain a neat, organized and crisp environment

- Maintain a professional appearance and demeanor, contributing to overall ambiance & presentation of the restaurant.

Requested Capabilities

-Prior experience in a restaurant highly preferred

-Approachable and personable personality

-Ability to be patient with guests' requests

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO, medical/dental/vision benefits, 401k and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. Hank's is proud to have partnered with Downtown C-Pass to provide Team Members with free, unlimited access to COTA for work or play.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.