Repair Technician

Do you have a technical knack for resolving issues hidden within the intricate circuits of professional production equipment?

When others see a broken or malfunctioning camera, do you see a puzzle waiting to be solved?

If so, ActionLink wants YOU to join our Sony Account Repair Team and dive into the latest technological advancements in digital imaging

Position Overview

The Repair Technician will troubleshoot and repair customer-owned professional Sony Pro equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema & production type equipment.   The role also requires completion of related administrative tasks, which will include some data entry of evaluation findings and part numbers along with completion of work orders for assigned jobs.

As our Sony Repair Technician, you will interact with diverse, passionate photographers and production professionals who entrust their beloved gear to you. Your empathy, expert know-how, and communication skills will make their day.

Schedule & Location

• 40 hours per week
• Mon - Fri 7:00am - 4:00pm
• Sony Electronics Solutions Facility at 115 W Century Rd in Paramus

What We Offer

• Represent one of the world's largest and highest quality brands in imaging
• $28.00 - $31.00 hourly pay
• Paid training
• Medical, dental, vision, life, and prescription insurance plans
• W2 employment with biweekly pay schedule & direct deposit
• 401(k) option with employer match
• Paid vacation, personal, & sick time
• Paid holidays

Duties

• Troubleshoot, diagnose, and repair electronic & camera products correctly
• Meet customer demands by providing efficient and responsive service support to client products
• Maintain performance levels that are aligned with service metrics
• Use dedicated testing and service equipment
• Related administrative tasks such as data entry of evaluation findings
• Report and record keep product failures, trends, and serviceability
• Additional duties as assigned

Qualifications

• Minimum of two (2) years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicing
• Associate degree in electronics or equivalent with emphasis on electronic equipment
• Proficient knowledge of digital and analog circuitry
• Knowledge and use of sophisticated test equipment in the repair process
• Ability to read and interpret electronic schematics
• Experience in precision soldering
• Demonstrated basic skills with precision hand tools and test equipment
• Knowledgeable of ESD (Electrostatic Discharge) procedures or willing to learn
• Good working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applications
• Excellent communication and customer service skills

Physical Requirements

• Able to use a computer, phone, and other standard office equipment
• Must be mobile and able to sit and/or stand for four (4) hours
• Able to lift 35 lbs. from floor to chest level
• Basic understanding and manual dexterity to use various hand-held and power tools
• Smartphone with internet access/data plan

Equal Opportunity Employer