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Systems/Network Admin

2 months ago

Westmont, United States Annuity Health Full time
Job DescriptionJob DescriptionDescription:

The Network System Administrator works in a fast-paced Revenue Cycle environment performing all phases of application systems analysis and design. Prepares detailed specifications from which all systems are designed, implemented, maintained. Designs, tests, documents, and debugs complex systems. Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and assists with disaster recovery plans. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users.


Duties/Responsibilities

  • Design / Implement / Maintain / Administer / Ensure Cyber Security and compliance are maintained
  • Design / Implement / Maintain / Administer Office 365 / Outlook 365 / other System applications
  • Design / Implement / Maintain / Administer Servers, Routers, Switches, other smart hardware systems
  • Design / Implement / Maintain / Administer VMware
  • Design / Implement / Maintain / Administer new software releases and system upgrades
  • Design / Implement / Maintain / Administer Active Directory (including systems and users)
  • Design / Implement / Maintain / Administer Security Appliances (Firewall/VPN) [Paloalto]
  • Monitor application operations and tune for optimal performance and respond to issues
  • Resolve Software or Hardware related issues, implement fast resolutions to ensure up-time
  • Ensure all data is backed up securely and efficiently to ensure no data loss
  • Create/Update user manuals and FAQs for the applications and systems to ensure users understand how to use it
  • Analyze issues with application operations and propose solutions
  • Capacity planning including systems, storage, and user needs
  • Respond to Helpdesk tickets by asking questions to determine the nature of the need or issue
  • Takes ownership of and troubleshoot problems and follow through to resolution
  • Document all procedures and configurations
  • Work as an effective team member to assist as needed
  • Prompt resolution or escalation of issues as needed.
  • All other duties as assigned by management


Required Skills/Knowledge

  • Possesses a strong technical understanding of the various hardware, software and networking systems.
  • Experience deploying and maintaining Windows based servers including Active Directory
  • Experience in Paloalto hardware/network administration
  • Experience deploying and maintaining VMWare
  • Strong knowledge of IT infrastructure and security concepts and principles
  • Extensive experience with VPN and firewall configuration, installation and administration
  • Microsoft products and OS knowledge required
  • Analytical and critical thinking skills required
  • Ability to multitask and meet deadlines
  • Project management and execution abilities required


Education/Experience

  • Associate degree in Information Systems or one year of directly related experience in IT Support, required
Requirements: