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Guest Room Attendant

4 months ago

Columbia, United States Doubletree Columbia Full time
Job DescriptionJob Description

Raines Co. - Your Future is Now

Position Summary: As a  Guest Room Attendant at The DoubleTree by Hilton Hotel; Housekeepers deliver service excellence by creating a welcoming experience and both helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment. 

We offer Medical/Dental/Vision benefits, a generous PTO program, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Essential Job Functions

  • Clean rooms as assigned.
  • Change linens and make the beds.
  • Thoroughly clean bathrooms. 
  • Sweep, vacuum, dust, mop, and pick up trash.
  • Replenish guest amenities/toiletries.
  • Load and organize cart, store properly at the end of each shift
  • Respond to guest requests and report guest issues.
  • Follow proper lost and found procedures for items left behind in a guest room.
  • Report any items in need of repair.
  • Follow all safety procedures while working. Be effective and innovative in handling and solving problems in the workplace. 
  • Remain positive and helpful while keeping a steady pace.
  • Act honorably, even when no one is watching. 
  • Passionately provide personalized guest service 

Education

 High School Diploma or equivalent 

Experience

 Prior experience as a Room Attendant is helpful. Previous experience in hotel, healthcare, and military housekeeping experience is a plus. To be successful, you will need basic English communication skills. This job requires standing and walking 100% of the time, regularly bending, pushing, pulling, carrying, and the ability to perform repetitive motions for the entire shift

Hours Required

Scheduled days and times vary based on hotel needs. Must be able to work weekends and holidays.

Report to work on time and in proper uniform.

Physical Requirements

Ability to stand/walk for up to 8 hours.

Ability to lift, pull and push moderate weight (minimum of 50 lbs)

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Raines is a drug-free workplace.

Pre-employment background check required.