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Mass Communications Technician

3 months ago

Peachtree Corners, United States Lockstep Technology Group Full time
Job DescriptionJob DescriptionDescription:

Mass Communications Technician

About Lockstep

Lockstep Technology Group is a leading IT solutions provider focused on digital transformation, cloud architectures, security & emerging solutions. Our mission is to empower Technology teams to be strategic enablers in their organizations. We eliminate the distractions and complexity of infrastructure, security, and access. We believe today’s technology leaders are co-creators of tomorrow’s strategies, in a world that requires technology to optimize outcomes while evolving in real-time through the adoption of new tools. Lockstep fosters innovation by also empowering employees in an environment where core values of honesty, commitment, trust, and respect create a high-performing, cohesive team.

What you'll own

· Efficiently work onsite to complete necessary installations or troubleshooting

· Keep an accurate inventory of product necessary for installations

· Load and unload deliveries of product onsite

· Stay informed with the latest updates and apps necessary for product functionality

· Effectively communicate progress of installations to the assigned lead technician

· Resolve or escalate issues as necessary in a timely fashion

· Coordinate with other technicians to ensure efficient installations

· Other relevant duties at assigned

What we're looking for

· Experience with using power tools such as impact and hammer drills

· Basic knowledge of low voltage, cameras, access control

· General knowledge of Microsoft Word and Excel

· Troubleshooting devices such as intercoms, speakers, and security cameras

· Comfortable with flexible work schedule flow – i.e start at in the afternoon and work into the evening and could be back onsite the next morning headed to another site

· Ability to travel overnight and stay in a hotel for 2 to 4 days at a time

· Display the highest level of customer service while installing onsite

Willingness to learn

Additional Qualifications

· Degree in a technical field

· Knowledge of data cabling infrastructure

· Excellent customer service skills

What to expect with Travel

Travel: less than 85%

Travel in the Carolinas and will require overnight hotel stays.

Physical Requirements

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

· While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand and walk, use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must routinely lift and/or move up to 80 lbs. Specific vision abilities required by this job include close vision and the ability to focus. Occasionally will have to work in outside weather conditions. May also be required to use specialized equipment, machines, drive loading truck.

What we offer

  • Competitive compensation
  • Medical, dental and vision insurance
  • 401(k) Plan with a company match
  • Short term / long term disability and life insurance
  • Flexible PTO
  • 8 hours of volunteer time off
  • 7 company paid holidays and 1 floating holiday
  • Employee Assistance Program (EAP)

Equal Opportunity Employer

Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements: