Front Desk Agent

1 week ago

Atlantic City, United States Showboat Hotel & Island Waterpark Full time
Job DescriptionJob Description

Showboat Resort, an iconic destination in Atlantic City, has undergone a rejuvenation to become the ultimate family-friendly vacation spot. Conveniently situated on the Atlantic City boardwalk, just steps from the ocean, the resort boasts a beautifully renovated pet-friendly hotel with 852 rooms, including walk-out balcony suites. Additionally, it offers 100,000 square feet of flexible meeting space, the world's largest arcade with a 45,000 square foot indoor raceway, and the newly opened ISLAND Waterpark.

This state-of-the-art, year-round highlight is the world's largest indoor beachfront waterpark, spanning 120,000 square feet and featuring 11 waterslides, a unique slide island, a surf simulator, an indoor boardwalk, Paradise adult island, and more.

But what truly sets Showboat Resort apart is its dedicated team. Joining us means immersing yourself in a collaborative environment that values teamwork, mutual support, and a commitment to delivering exceptional guest experiences. Work alongside colleagues in various exciting areas of the resort, contributing to a dynamic and thrilling work environment that consistently exceeds guests' expectations. Join us in making Showboat Resort the premier choice for families and fun-seekers seeking unforgettable experiences.

What You Will Do:

  • Greet, register, and assign rooms to guests in a friendly and courteous manner.
  • Answer inquiries pertaining to hotel services, arcade, waterpark, shopping, dining, and local entertainment.
  • Keep records of room availability and guests' accounts.
  • Compute bills, collect payments and make change for guests.
  • Understand and enforce the hotel company credit policies. Account for all cash and make deposits in accordance with hotel and company policies.
  • Professionally respond to guest issues and concerns effectively turning a negative guest experience into a positive recovery of those issues.
  • Other duties as assigned.

Skills and Experience Needed

  • Prior customer service experience required.
  • Ability to effectively utilize hotel software systems.
  • Friendly and courteous demeaner.
  • High School diploma or GED.

What You Will Do:

  • Greet, register, and assign rooms to guests in a friendly and courteous manner.
  • Answer inquiries pertaining to hotel services, arcade, waterpark, shopping, dining, and local entertainment.
  • Keep records of room availability and guests' accounts.
  • Compute bills, collect payments and make change for guests.
  • Understand and enforce the hotel company credit policies. Account for all cash and make deposits in accordance with hotel and company policies.
  • Take the initiative to greet guests in a friendly and warm manner.
  • Professionally respond to guest issues and concerns effectively turning a negative guest experience into a positive recovery of those issues.
  • Other duties as assigned.

Skills and Experience Needed

  • Prior customer service experience required.
  • Ability to utilize hotel software systems effectively.
  • Friendly and courteous demeaner.
  • High School diploma or GED.

  • Front Desk Agent

    4 hours ago

    Oklahoma City, United States Crescent Hotels & Resorts Full time

    As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts is Front Desk, Agent, Processing, Hotel

  • Front Desk Agent

    2 hours ago

    Oklahoma City, United States Highgate Hotels, Inc. Full time

    Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions Front Desk, Agent, Benefits

  • Front Desk Agent

    3 hours ago

    Kansas City, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Hospitality, Hotel, Reservations, Operations

  • Front Desk Agent

    2 weeks ago

    Oklahoma City, United States Colcord Hotel Full time

    Job DescriptionJob DescriptionDescription:Job Title: Front Desk AgentWe are seeking a friendly and professional Front Desk Agent to join our team at our boutique hotel. . As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must.Requirements:Responsibilities:- Greet guests...

  • Front Desk Agent

    2 hours ago

    Oklahoma City, United States Colcord Hotel Full time

    Job Type Full-time, Part-timeDescriptionJob Title: Front Desk AgentWe are seeking a friendly and professional Front Desk Agent to join our team at our boutique hotel. . As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must.RequirementsResponsibilities:- Greet guests and...

  • Front Desk Agent

    Found in: beBee S US - 2 weeks ago

    Salt Lake City, United States Marriott Salt Lake at City Creek Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Marriott Salt Lake at City Creek with the position of Front Desk Agent - Marriott Salt Lake at City Creek which was opened this. If this job matches your qualifications, please send your application directly through our latest Job...

  • FRONT DESK AGENT

    Found in: Careerbuilder One Red US C2 - 1 day ago

    Oklahoma City, OK 73116, USA, United States Highgate Hotels, Inc. Full time

    Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions Front Desk, Agent, Benefits

  • Front Desk Agent

    59 minutes ago

    Oklahoma City, United States Crescent Hotels & Resorts Full time

    What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Spec Agent, Front Desk, Guest Service, Processing

  • Front Desk Agent

    1 week ago

    Sioux City, United States Staybridge Suites Sioux City Southeast Full time

    Job DescriptionJob DescriptionWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service...

  • Front Desk Agent

    1 week ago

    Sioux City, United States Staybridge Suites Sioux City Southeast Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    1 week ago

    Kansas City, United States Kansas City Residence Inn at The Legends Full time

    Job DescriptionJob DescriptionGuest Service Agent/Front Desk Agent Full time & Part time hours available!Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement...

  • Front Desk Agent

    4 hours ago

    Ocean City, United States HEI Hotels & Resorts Full time

    Be apart of an exciting Multimillion Dollar Transformation of this Oceanfront Hotel at Ashore Resort & Beach Club. This is a great oppurtunity to join the team at Ocean City's premier Restaurant experience. Under new ownership and management, an inde Front Desk, Agent, Hotel, Computer

  • Front Desk Agent

    3 hours ago

    Oklahoma City, United States Crescent Hotels & Resorts Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We und Front Desk, Agent, Associate

  • Front Desk Agent/Night Audit

    5 hours ago

    Kansas City, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Audit, Hospitality, Night, Operations

  • Front Desk Agent

    2 hours ago

    Atlantic City, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...

  • Front Desk Agent

    3 hours ago

    Salt Lake City, United States Grand America Hotels & Resorts, Inc. Full time

    Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested Facilitates guest departure (check-out) on a daily Front Desk, Agent

  • Front Desk Agent

    5 hours ago

    Salt Lake City, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new Front Desk, Agent, Operations, Hotel

  • PM Front Desk Agent>

    18 hours ago

    West Valley City, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Courtyard Salt Lake City Airport [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    4 hours ago

    Atlantic City, United States Highgate Hotels Full time

    HourlyHighgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides...

  • FRONT DESK AGENT

    Found in: Careerbuilder One Red US C2 - 1 day ago

    Ocean City, MD 21843, USA, United States HEI Hotels & Resorts Full time

    Be apart of an exciting Multimillion Dollar Transformation of this Oceanfront Hotel at Ashore Resort & Beach Club. This is a great oppurtunity to join the team at Ocean City's premier Restaurant experience. Under new ownership and management, an inde Front Desk, Agent, Hotel, Computer