Day Receptionist

4 weeks ago

Savannah, United States Foundation Automotive Corp Full time
Job DescriptionJob Description

The Sales Receptionist position answers a multi-line telephone system and greets visitors in a timely, pleasant and professional manner. The Sales Receptionist is responsible for ensuring a positive guest experience at the first point of contact and for directing customers and vendors to the appropriate dealership representative or resource.


Essential Duties and Responsibilities

· Arrive punctually and inform supervisor immediately of any planned or unplanned absences.

· Greet visitors, determine their needs and contact the appropriate department for visitor escort.

· Operate a multi-line phone including answering all incoming calls in a prompt, polite, professional manner, transfer calls to the appropriate person or department quickly, or operating the dealership paging system, calls individuals to the phone.

· Minimize the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.

· Take detailed messages when call cannot be completed; including caller’s name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner.

· Develop knowledge of basic dealership information in order to respond to callers who have general inquires

· Notify appropriate personnel of any problems with phone system.

· Oversee the visitor sign-in and security process.

· Maintain conference room reservation schedule.

· Adhere to consistent and reliable work schedule.

· Demonstrate ethical business practices and integrity in all interactions to uphold the Foundation Automotive brand.

· Effectively perform duties and responsibilities in a safe manner.

· Other duties as assigned.


Qualifications

· Valid Driver’s Licenses and acceptable driving record

· Six months of receptionist experience preferred

· High school diploma or equivalent required

· Successful completion of pre-employment screening

· Authorization to work in the USA

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