Water Mitigation Lead Tech

3 weeks ago


Westerville, United States 123 Exteriors Full time
Job DescriptionJob DescriptionDescription:

General Duties and Responsibilities:

  • Follow procedures to ensure safety of the entire team
  • Create estimates/ scope of work
  • Allocate field resources based on skills and availability
  • Ensure proper technician coverage to perform emergency tasks, when sufficient coverage is not available, perform those emergency tasks as needed.
  • Purchase supplies, tools, and work materials
  • Provide accounting with documentation of all purchases
  • Deliver/arrange delivery of supplies, tools, and work materials
  • Train and re-train field personnel
  • Perform daily supervision of field staff
  • Communication with the Operations Manager
  • Assist Operations Manager with both hirding and terminating assigned technicians
  • Document and counsel employees on both performance and behavioral violations
  • Become proficient with our technology platforms (apps, software, etc.)
  • Authorized driver of company vehicles with GPS tracking
  • Perform field duties required per job assignment
  • Other duties and tasks as needed

Additional Perks:

  • On-call bonuses
  • Un-capped commissions
Requirements:

Educational Requirements:

A high school diploma or equivalent is required. An Associate’s or bachelor’s degree is preferable or the equivalent combination of education, training, and work experience.

General Knowledge, Skills & Abilities:

  • Must demonstrate an ability to retain significant knowledge of all our products, services, and business operations
  • Perform and interpret basic computer commands
  • Able to handle conflict in a professional and courteous manner
  • Communicate concise information verbally and electronically
  • Reliable in meeting commitments
  • Team Player
  • Exceptional customer service skills are required to allow proper interaction with customers, vendors, clients, and team members
  • Excellent communication skills, primarily focused on one-on-one interactions with customers, with the ability to provide timely reporting to management
  • Must be very detaildetail-orientedly, and accurate in completthe ion of all assignments
  • Ability to demonstrate advanced problem-solving and analytical skills
  • Ability to work independently while providing updates and recommendations to leadership

Required Qualifications

  • Clean Background (All candidates will be required to pass a background, drug screen, and MVR check)
  • Clean Driving Record (Required)
  • WRT Certified (Required)
  • ASD Certified (Required)
  • 3 + Years of work experience (Required)

Preferred Qualifications

  • AMRT Certified
  • Bilingual (Spanish)
  • MICA Experience
  • 5+ Years of work experience


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