Phone Operator/Cashier
2 weeks ago
Join Mark Porter Auto Group, a well-established name in the automotive industry located in Pomeroy, Ohio. As a Phone Operator/Cashier, you will be the first point of contact for our valued customers, providing exceptional service that reflects our commitment to excellence. Our team embodies positivity, efficiency, and professionalism, creating a welcoming environment for both our clients and employees. If you thrive in a fast-paced setting and enjoy assisting customers with a smile, then Mark Porter Auto Group is the perfect place for you.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Responsibilities
Customer Assistance: Provide excellent service to customers, answering phone calls and addressing inquiries in a timely and professional manner.
Cashier Duties: Handle cash transactions accurately, process payments, and maintain a tidy and organized cashier desk.
Documentation: Maintain records of customer interactions, transactions, and follow-up actions as needed.
Customer Relations: Build rapport with customers, ensuring their needs are met and promoting a positive experience at our auto group.
Team Support: Collaborate with colleagues to ensure smooth operations and a cohesive work environment.
Adherence to Policies: Follow company guidelines and procedures to uphold standards of service excellence and customer satisfaction.
Requirements
Communication Skills: Excellent verbal communication skills and phone etiquette.Customer Focus: A customer-centric approach with a friendly and helpful demeanor.Attention to Detail: Accuracy in handling financial transactions and customer information.Interpersonal Skills: Ability to work well with a team and interact positively with customers.Computer Proficiency: Basic computer skills for processing transactions and maintaining records.Availability: Full-time availability with flexibility for rotating shifts.
