Current jobs related to Hospitality Lead- SuViche Doral - Miami - SuViche Doral LLC

  • Server - SuViche Doral

    3 weeks ago

    Miami, United States Suviche Hospitality Group Full time

    Job Summary:We are seeking a skilled Server to join our team at SuViche Doral. As a Server, you will be responsible for providing exceptional dining experiences for our guests. You will be the face of our restaurant, ensuring that every guest feels welcome and valued. Key Responsibilities:Provide attentive and personalized service to guests, ensuring their...

  • Hospitality Lead- SuViche Wynwood

    2 months ago

    Miami, United States Suviche Hospitality Group Full time

    Summary of Position: The Hospitality Lead plays a key role in driving revenue and enhancing guest experiences by providing exceptional service, building lasting relationships, and acting as an ambassador for our restaurant brand and company. This role is integral to increasing revenue through strategic guest engagement, personalized service, and a deep...

  • Server

    2 weeks ago

    Miami, United States Suviche Hospitality Group Full time

    Server Job DescriptionJob Summary:We are seeking a skilled Server to join our team at Suviche Hospitality Group. As a Server, you will be responsible for providing exceptional dining experiences for our guests, ensuring a genuinely hospitable atmosphere.Key Responsibilities:Welcome and greet guests, making them feel comfortable and ensuring their needs are...

  • Server - SuViche Wynwood

    5 months ago

    Miami, United States Suviche Hospitality Group Full time

    Summary of Position: Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to provide a genuinely hospitable experience. Duties & Responsibilities: •Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of...

  • Restaurant Operations Manager

    1 week ago

    Miami, FL , USA, United States Suviche Hospitality Group Full time

    Job Summary:As a Restaurant Operations Manager at Suviche Hospitality Group, you will oversee the planning, organizing, and leadership necessary to achieve sales, costs, employee retention, guest service, and satisfaction objectives. You will ensure that all food and products are prepared and served according to the restaurant's standards, and that all...

  • Patient Navigator

    4 months ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System at Doral has an exciting...

  • Pharmacist, Per Diem

    4 months ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami Health System at Doral has an exciting...

  • Core Desk Coordinator

    5 months ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System at Doral has an exciting...

  • Pharmacist, Per Diem

    4 months ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System at Doral has an exciting...

  • Registered Nurse 1- Doral Clinic

    2 days ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System at Doral has an exciting...

  • Patient Access Representative 2- Doral

    4 weeks ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami Health System at Doral has an exciting...

  • Registered Nurse 2

    2 days ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. Location: UHealth at Doral Ambulatory Clinic The University of...

  • Central Sterile Processing Technician

    2 weeks ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami Health System at Doral has an exciting...

  • Registered Nurse 1- Doral A Clinic

    2 weeks ago

    Miami, United States UHealth Tower Full time

    Registered Nurse 1- Doral A Clinic Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami Health...

  • Registered Nurse 2

    2 days ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System at Doral has an exciting...

  • Patient Access Representative 2- Doral

    2 weeks ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The University of Miami Health System at Doral has an exciting...

  • Warehouse Operations Manager

    4 weeks ago

    Miami, United States AtWork - Doral Full time

    Unlock Your Potential as a Warehouse 3PL ManagerAre you ready to take your career to the next level? At AtWork - Doral, we're on the lookout for a passionate Warehouse 3PL Manager to elevate 3PL operations and drive excellence in warehouse management.Key Responsibilities:P&L Accountability: Take charge of the profit and loss of warehouse accounts, making a...

  • Patient Access Representative 2- Doral

    1 week ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami Health System at Doral has an exciting...

  • Registered Nurse 2

    2 days ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. Sign-on Bonus: Up to $25,000 Job Description The University...

  • Overnight Emergency Veterinarian Position

    1 month ago

    Miami, Florida, United States Doral Centre Animal Hospital Full time

    About Doral Centre Animal HospitalDoral Centre Animal Hospital is a state-of-the-art, forward-thinking hospital committed to providing the highest quality care to our patients and clients. Our new location is equipped with advanced diagnostic and surgical equipment, and our team is comprised of passionate professionals dedicated to improving the health and...

Hospitality Lead- SuViche Doral

2 months ago

Miami, United States SuViche Doral LLC Full time
Job DescriptionJob Description

Summary of Position:

The Hospitality Lead plays a key role in driving revenue and enhancing guest experiences by providing exceptional service, building lasting relationships, and acting as an ambassador for our restaurant brand and company. This role is integral to increasing revenue through strategic guest engagement, personalized service, and a deep knowledge of our offerings.


Duties & Responsibilities:

  • Supports the guest greeting process, ensuring warm and sincere welcomes and farewells. Uphold the ‘10/5’ rule and assist with seating arrangements during peak times. Address guest inquiries promptly and courteously. When necessary, oversee restaurant seating/aid hosts in handling seating during periods of high volume.
  • Be the incremental sales leader in the restaurant. Able to move between all guest areas, the Hospitality Lead will support the service team by engaging the sales and service opportunities often missed by busy servers and bartenders—i.e. describing and suggesting LTOs, inquiring after second rounds, suggesting wine to compliment the meal service, enticing guests with delicious dessert descriptions, etc.
  • Reinforce steps of service on the floor to ensure guest experiences are optimal.
  • Build lasting relationships with guests by engaging with them on a personal level. Gather insights on their preferences, visit frequency, and feedback to foster repeat business and loyalty.
  • Maintain our Reservation Platform up to date with accurate guest information.
  • Know what we offer [catering, private dining, brunch, LTOs, seasonal and specialty menus, etc.] and use this knowledge to inform our guests and create opportunities for future visits and business.
  • Support each guest visit to the greatest extent possible while using personal engagement and relationship building to drive the guest’s next visit.
  • Collect complete contact information from at least three separate guests/guest groups per shift.
  • Ensure guest satisfaction, working with restaurant management to address, solve, and successfully recover any missteps/guest concerns.
  • Work closely with Marketing Department to stay informed of events and promotions and deliver guest feedback.
  • Work closely with Catering and Private event teams to turn guest introductions into relationships and ensure leads captured as a result of guest engagement are closed as events.
  • Help management team lead and train server team to increment revenue and improve service.

Qualifications:

  • Previous hospitality/retail experience helpful, but not required.
  • Must be possessed of warm, sincere hospitality. This role may be seen primarily as a “sales job”, but whatever we sell [whether a wedding reception or a second cocktail] must benefit, delight, and fit the needs of our guests to achieve long-term and lasting success.
  • A strong sales acumen is essential. The ideal candidate is motivated by achieving sales targets, with a proven ability to upsell and cross-sell in a hospitality environment.
  • Must be outgoing and able to “break the ice” and enthusiastically communicate with strangers.
  • Must successfully complete server and host training and be able to execute all aspects of those roles when called upon.
  • Must be able to maintain a fast pace for long periods of time
  • Be able to work in a standing position for long periods of time.
  • Be able to reach, bend, stoop and frequently lift 50 pounds.
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests.
  • Must have exceptional grooming habits.