Restaurant Manager

3 weeks ago

Omaha, United States The Farnam | Omaha, NE Full time
Job DescriptionJob DescriptionJoin The Farnam, Marriott's Autograph Collection 2023 Hotel of the Year, and start your career with the only AAA Four Diamond hotel in Nebraska

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Restaurant Manager for Dynamite Restaurant, located within The Farnam, Autograph Collection, in Omaha, Nebraska.

Job purpose:

Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or bar. Recommends promotional ideas and controls the budgets for the various areas.

  • Manage the human resources in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
  • Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
  • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
  • Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
  • Work with marketing partners on promotion of special events and digital presence.
  • Leverage Open Table to market Dynamite and utilize guest information to create customized guest experiences.
  • Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
  • Flexible, forty to fifty hours over five days per week.

Specific job knowledge, skills, and abilities:

  • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
  • Supervision/management communication skills are required.
  • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
  • Ability to make occasional decisions which are generally guided by established policy and procedures.
  • Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
  • Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
  • Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
  • Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
  • Must have knowledge of chemicals/agents for training purposes.
  • High School diploma /Secondary qualification or equivalent.
  • Experience with Marriott processes and standards preferred.

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision for full-time ambassadors consistently working 30 or more hours weekly
  • Vacation & Holiday Pay for full-time ambassadors consistently working 30 or more hours weekly
  • Employee Assistance Program
  • Career growth and training opportunities
  • Reduced room rates throughout the portfolio
  • 401(k)
  • Employee discount
  • Flexible spending account for full-time ambassadors consistently working 30 or more hours weekly
  • Life insurance
  • FMLA per state and federal regulations

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