Assistant Director of Creative Services

2 weeks ago


Philadelphia, United States The Franklin Inst Full time
Job DescriptionJob Description

The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.

At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.

Position Description:

The Assistant Director of Creative Services is responsible for working cross-functionally to produce a high-quality, on-time, on-budget product. The designer will work in a fast-paced environment and manage a small design team that is part of the larger Experiences department.

The Assistant Director of Services is responsible for:

  • Partnering with the Chief Experience Officer to create strategic direction and vision for the creative services team, aligning design initiatives with business objectives.
  • Developing team members and providing guidance and feedback to enhance their skills and capabilities.
  • All project phases, including estimating, design, production, purchasing, proofing, and archiving.
  • Establishing and maintaining relationships with external vendors and freelancers to support projects as needed.
  • Participate in creative team brainstorming including messaging and design for Education, Programs, Development, Marketing, Touring Exhibitions, and Permanent Exhibitions to help ensure business objectives.
  • Receive, assign, and input all graphic design projects into the database system and ensure proper recordkeeping.
  • Oversee the effective use of the digital asset management system (photo library) to ensure accurate uploading and categorizing of all new photographs acquired by the design team.
  • Communicating effectively with museum colleagues and vendor contacts.
  • Ensuring environmental design engages the target audience and contributes to a cohesive experience across various touchpoints.
  • Leading the design and production of 2D graphics for digital and print including marketing materials, social media and website graphics, reports, brochures, newsletters, fliers, ads, teacher’s guides, activity sheets, and invitations in keeping with the brand and design standards.
  • Staying up-to-date with industry trends and emerging technologies, incorporating new techniques and approaches to creative projects.

Eligibility Requirements:

  • Bachelor’s degree in graphic design, Visual Communication, or related field.
  • Minimum of 5 years of professional graphic design experience, with a history of managing teams.
  • Strong portfolio showcasing expertise in environmental design, 2D digital and print design, and motion graphics.
  • Expert-level knowledge of print and large-format production processes, marketing campaigns, and creative, as well as the Mac operating system and Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, and Acrobat.
  • Understanding digital marketing platforms such as Marketing Cloud. Working knowledge of the Microsoft suite of products.
  • Experience in AfterEffects a plus.

Status: Full-time,37.5 hours per week. Monday through Friday

Benefits Information

The Franklin Institute offers a comprehensive benefits package including health, dental, and vision, 401K, life insurance and disability coverage. We also offer generous Paid Time Off, paid holidays, and numerous wellness program benefits.

To apply, please visit our Career Center. We look forward to hearing from you

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.


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