Logistics & Customer Service Coordinator
7 days ago
At The Fresh Factory, we’ve built a vertically integrated platform from the farm to the shelf. Our focus is on the future of food and beverage, which we believe to be fresh ingredients, clean labels, and plant-based products. We work with dozens of leading brands (and own a few of our own), helping them formulate, manufacture, and distribute their products. We’ve built this vertically integrated platform with the goal of providing honest food for all. Our industry-leading benefits package shows our commitment to the safety and well-being of our employees. Fresh Factory contributes generously to the cost of medical, dental, and vision insurance for our employees and their family members.
Role:
The Logistics & Customer Service Coordinator is responsible for the coordination of inbound and outbound logistics while providing excellent customer service. This role enters and manages customer orders, manages the movement of goods in and out of the facility, and responds to customer inquiries and issues.
Key Responsibilities Include:
Order Processing:
- Receive and enter customer orders accurately and in a timely manner.
- Coordinate with the supply chain team to maintain an accurate ship date on all customer orders.
- Correspond with customers regarding inquiries for order status, product availability, shipping details, and any other questions to promote customer satisfaction.
Logistics & Shipping Coordination:
- Supervise our internal driver & ensure regulatory compliance.
- Arrange all inbound freight at the most cost-effective rate to meet internal material requirements and all outbound freight to meet customer demands.
- Coordinate all transfer activities between locations and 3rd party providers including a time-sensitive, daily lane to/from Milwaukee.
- Keep an accurate dock schedule for all activities.
- Work with logistics partners to optimize shipping routes and costs.
Reporting/Documentation:
- Create daily, weekly, and monthly reports including left on dock, projected revenue, shipping costs, KPIs, and missed shipments.
- Prepare and maintain shipping and logistics documentation, including invoices, packing lists, and shipping labels.
- Ensure compliance with regulatory requirements.
Qualifications:
- Bachelor’s degree in Business or related field
- Minimum 3+ years of logistics experience
- Experience working with ERP systems
- Must have advanced knowledge of Google and/or MS Office Suite
- Must speak English; Spanish a plus
Knowledge, Skills, and Abilities:
- Ability to adapt to an ever-changing environment while working in a cross-functional team environment
- Display excellent attention to detail
- Thrive in a fast-paced team environment with the ability to manage multiple priorities
- Ability to multitask is essential
- Must have the ability to take initiative when problems arise
- Ability to adapt and be flexible in a variety of situations
- Must have advanced attention to detail with the ability to prioritize and meet deadlines
- Strong organizational, time management, and problem-solving skills
- Excellent written communication and documentation skills
- Excellent verbal communication and interpersonal skills for dealing cross-functionally with peers and the management team
- Willing to roll up their sleeves and get work done
- Must be able to lead, support, and contribute to team goals
- Flexible hours of availability required
-
Logistics & Customer Service Coordinator
7 days ago
Carol Stream, United States The Fresh Factory Full timeAt The Fresh Factory, we've built a vertically integrated platform from the farm to the shelf. Our focus is on the future of food and beverage, which we believe to be fresh ingredients, clean labels, and plant-based products. We work with dozens of leading brands (and own a few of our own), helping them formulate, manufacture, and distribute their products....
-
Temp - Operations Coordinator
7 days ago
Carol Stream, United States TOPCON Full timeTopcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and...
-
Temp - Operations Coordinator
6 days ago
Carol Stream, United States TOPCON Full timeTopcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and...
-
Retail Supervisor
Found in: Lensa US P 2 C2 - 2 weeks ago
Carol Stream, United States Meijer Full timePlans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring Customer Service, Retail Supervisor, Front End, Retail, Supervisor, Service, Grocery
-
Production Control Coordinator
7 days ago
Carol Stream, United States The Fresh Factory Full timeJob DescriptionJob DescriptionAt The Fresh Factory, we’ve built a vertically integrated platform from the farm to the shelf. Our focus is on the future of food and beverage, which we believe to be fresh ingredients, clean labels, and plant-based products. We work with dozens of leading brands (and own a few of our own), helping them formulate, manufacture,...
-
Service Technicians Needed
Found in: beBee jobs US - 2 weeks ago
Carol Stream, Illinois, United States gpac Full timeA reputable company is looking for an a Field Service Technician in the Savannah area. A person that understands the importance of doing a job correctly and the value of satisfied customers. Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer owned heavy equipment.Field Service Technician Responsibilities:Performs basic...
-
HVAC/PTAC Service Technician
2 days ago
Carol Stream, United States AllStar Heating & Cooling Corp. Full timeJob DescriptionJob DescriptionAllStar Heating & Cooling Corp. is an established family owned business that's been serving the area for over 40 years. We have many long-term customers that we value our relationships with, as well as new customers as we continue to grow.Want to work year-round? This position is responsible for installation, maintenance,...
-
Customer Account Manager
Found in: Resume Library US A2 - 7 days ago
Carol Stream, Illinois, United States Prince Industries LLC Full timeJOB SUMMARY The Customer Account Manager serves as the primary point of contact for daily business with customers and maintain communication throughout all aspects of the order process. These activities are done to contribute to exceeding on-time delivery and customer satisfaction goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Acts as primary contact for...
-
HVAC/PTAC Service Technician/Installer
2 weeks ago
Carol Stream, United States AllStar Heating & Cooling Corp. Full timeJob DescriptionJob DescriptionAllStar Heating & Cooling Corp. is an established family owned business that's been serving the area for over 40 years. We have many long-term customers that we value our relationships with, as well as new customers as we continue to grow.Want to work year-round? This position is responsible for installation, maintenance,...
-
National Head of Sales, Distribution
7 days ago
Carol Stream, United States AMMEGA Full timeDo you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our organization is highly focused...
-
National Head of Sales, Distribution
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Carol Stream, United States AMMEGA Full timeDo you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts?Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our organization is highly focused...
-
Advertising Coordinator
7 days ago
Carol Stream, United States CareerBuilder Full timeGreat entry level opportunity for the right person with initiative! Responsible, detail-oriented individual needed at busy suburban ad agency. Duties include Assisting sales dept. in all phases of media Assisting in the preparation of monthly budget summaries Acting as a liaison between clients & publications Securing ad copy, proofing ads and computer input...
-
Service Technician/DME Driver
1 week ago
Carol Stream, United States Medical Products Group Of Wheaton L Full timeJob DescriptionJob DescriptionRapidly expanding, nationally accredited Home Medical Equipment supplier serving all of Illinois is looking for multiple Full-Time Service Technician/DME Drivers to process, repair, deliver and set-up home and institutional medical equipment from our Dixon and Carol Stream locations. Excellent growth potential for motivated...
-
Field Service Power Generation Technician
2 weeks ago
Carol Stream, United States Interstate Companies Inc Full timeJob DescriptionJob DescriptionInterstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,500 employees in its corporate office and five operating units – Interstate Assembly Systems, Interstate Bearing Systems, Interstate Industrial Systems, Interstate Power Systems, and I-State Truck Center. We are looking for...
-
Licensed Customs Broker
7 days ago
Valley Stream, United States Vertex Global Solutions Full timeJob DescriptionJob DescriptionOur Client a major Logistics International Organization is seeking a Licensed Customs Broker! Positions location is in NJ and is 5 days on-site!Licensed Customs Brokers position $110-$115K plus!Fantastic opportunity for an accomplished Licensed Customs Broker. Get ready to lead and inspire a highly skilled and committed team...
-
Service Advisor
Found in: Resume Library US A2 - 2 weeks ago
Carol Stream, Illinois, United States Rush Enterprises Full timeAdvertised Job Description: The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our...
-
Production Planning
2 weeks ago
Carol Stream, United States FIC AMERICA CORP. Full timeJob DescriptionJob DescriptionDescription:FIC America Corp. is a global tier I automotive components manufacturer centrally located in the Northwest Suburbs of Chicago. Our manufacturing operation supports metal stamping, welding and mechanical assembly. We are actively recruiting for a Production Planning & Control Manager.Act as a liaison between customers...
-
Item Master/Engineering Change Notice Coordinator
Found in: Resume Library US A2 - 7 days ago
Carol Stream, Illinois, United States Snap-on Inc Full timeOverview: The Item Master/ECN Coordinator will create and manage all product data for the Sturtevant Richmont/Carol Stream team. This person will create and update product BOM and routing setups, item changes, and cost rolls in the corporate system. This person is the key contact with corporate Item Master teams. In addition, the Item Master/ECN Coordinator...
-
Project Manager
7 days ago
Carol Stream, United States JSK Recruiting Inc Full timeJob Description Job Description Project Manager – Printing / Finishing Printing conversion and finishing operation with a proven track record of 37 is adding Project Manager to the organization due to growth and expansion They need a project manager to work with customers to manage the orders from start to finish Local candidates only People who we have...
-
Project Manager
5 days ago
Carol Stream, United States JSK Recruiting Inc Full timeProject Manager - Printing / Finishing Printing conversion and finishing operation with a proven track record of 37 is adding Project Manager to the organization due to growth and expansion They need a project manager to work with customers to manage the orders from start to finish Local candidates only People who we have placed at this company describe...