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Personal Injury Case Manager

4 months ago

Mesa, United States Wood Injury Law, PLLC Full time
Job DescriptionJob Description

Are you passionate about assisting those who have been injured to secure outstanding settlements? Are you eager to take on insurance companies to support individuals harmed in accidents?


Join our dynamic personal injury firm, which is poised for rapid expansion. We are seeking a skilled Case Manager to enhance our team. This role involves direct collaboration with the firm's owner, providing support to our team, and offering exceptional service to our clients.


We want to be known for helping our clients come out of an extremely emotional process feeling as though they are a better person, in a better position, and that they had a team behind them that really cared and fought for them. We are growing fast and we need a Case Manager who can hit the ground running.


If these statements appeal to you, then you may be who we are looking for:

  • You perceive potential and organization where others only see chaos.
  • You recognize the balance between leaving a message and the persistence needed to ensure direct communication.
  • Your approach to answering the phone always includes a smile.
  • Your scheduling skills are exceptional, marked by an intense focus on detail.
  • Your proficiency spans calendars, email, spreadsheets, word processing, and internet use.
  • You embody a "No Drama" philosophy in your work ethic.
  • You excel at multitasking and seamlessly shifting between tasks.
  • You view scanning and copying as integral tasks, not menial ones.
Compensation:

$25 - $28 hourly

Responsibilities:

The Case Manager serves as the main liaison between the law firm and the client, insurance company representatives, and medical service providers. They play a key role in managing the case, advancing resolutions for property damage and/or bodily injuries, and collaborating closely with the legal team on various matters.


Major Responsibilities

  • Responsible for the client’s intake process which involves filling out forms and collecting the appropriate data for the file
  • Opens the case and uploads the files to the case management solution
  • Helps coordinate client’s repairs and medical treatment with a network of providers. Continues to maintain regular contact with providers to obtain updated records
  • Does initial contact with both client’s and opposing party’s insurance companies
  • Will coordinate to obtain all medical records and bills for preparation of demand
  • Responsible for providing clients with regular updates (at least every two weeks) regarding the status of the case
Qualifications:
  • This is a full-time job where you are expected to manage a caseload, so you absolutely must be able to work in the office for 40 hours per week We need someone that can hit the ground running
  • You must have 1-4 years of personal injury case manager experience
About Company

We operate a boutique, highly regarded personal injury practice in Albuquerque, New Mexico & Phoenix, Arizona that specializes in bringing the law to every client’s corner. This area of practice stems from the owner watching his father’s own experience trying to recover his life after a debilitating accident. This passion drives our team’s personal commitment to helping our clients navigate the post-accident process and take the burdens off their shoulders.


We are dedicated to understanding what results each client wants and helping them understand what actions we can take on their behalf. We work with them every step of the way to make sure they appreciate their options and feel empowered to make the choices best for their lives. We are growing fast and looking for a seasoned operations professional who can build substantial operations that support our growth over the next three years.