Program Manager

1 week ago

Indianapolis, United States Horizon House Full time
Job DescriptionJob DescriptionSalary: 67,503/Annually

Department:      Housing

Reports to:         Director of Housing       

Direct Reports:  Housing Retention Manager, Case Management Supervisor- Site Based                                             

Status:                 Salaried, Full-time, Exempt.



Position Objective:


The Program Manager position on the Horizon House housing team exists to ensure daily operations of the housing program are being employed with high quality standards aligned with Housing First and Harm Reduction philosophies and aligned with grant requirements and Continuum of Care practices. With a large scattered site program utilizing Housing Choice Vouchers and multiple different funding streams, it is imperative the housing program maintain high quality services so that individuals and families can remain housed. Housing stability is a primary goal of Horizon House housing services team. The Program Manager will be the lead in tracking pertinent information for the program, ensuring grant and fiscal compliance, maintaining written protocol for the program, and working with the supervisors to maintain high levels of quality in all areas. The Program Manager will work closely with the Director of Housing to continue to build the program with excellence, fidelity, and with the proper infrastructure to support that growth.


Requirements:


Training/Education:

  • Bachelor’s degree required, Master’s preferred;
  • Three to five years of program management and staff supervisory experience required;
  • Three to five years of experience providing services to homeless or low-income persons preferred (may include employment, educational or volunteer experiences, internships, and academic studies).
  • Proficient in all Microsoft and Google applications and ability to master use of an electronic database


Experience/Skills:


  • Ability to work cooperatively and productively with landlords/property managers and staff of partner agencies and community organizations
  • Strong working knowledge of property management, leases, and fair housing laws
  • Familiarity with Indianapolis low income housing stock preferable but not required
  • Strong communication, interpersonal and leadership skills
  • Strong commitment to a team environment
  • Expert attention to detail and strong organizational skills
  • Experience with and commitment to a Housing First model that employs harm reduction strategies to support housing stability
  • Experience with a variety of rental assistance options, including HUD vouchers administered by local housing agencies, strongly preferred.
  • Ability to handle multiple projects simultaneously with great attention to detail with limited direction
  • Excellent critical thinking and problem solving skills

 

Special Requirements:


  • MUST HAVE a valid Indiana operator’s license in good standing and proof of state-required auto insurance. Utilization of personal vehicle for daily travel within the community & client sites is required. Approved mileage is paid at current IRS reimbursement rate.


Essential Functions:

 

Daily Operations:

  • Provide day to day oversight to the team regarding program operations, grants, and service delivery.
  • Provide guidance and expertise in regards to housing search and placement, grant and finance information, and program operations.
  • Work with Program Compliance Specialist to approve financial requests based on eligible expenses per grant requirements as well as thoroughly tracking grant spending

 

Indianapolis Housing Agency Lead:

  • Conduct monthly meetings with IHA to staff clients, address concerns, and develop/monitor solutions.
  • Assist Housing Retention Manager and Housing Retention Specialist Team Lead in managing relationship with staff at IHA to ensure timely communication amongst staff and providers to maintain housing stability for clients.
  • Work with Housing Retention Manager to track appropriate dates for IHA recertification and train staff on appropriately following through on these steps.

 

Quality Assurance:

  • Ensure all documentation is compliant with standards set by the agency and the Indianapolis Continuum of Care, including data entry into the HMIS adopted by the Continuum and utilized by Horizon House.
  • Develop internal monitoring schedules and protocols to ensure grant compliance.
  • Work with Program Compliance Specialist and Data and Evaluation Manager on grant reporting, chart audits, and program monitoring.

 

Program Development:

  • Take the lead on updating current processes and procedures as well as working with case management supervisors to ensure new processes and procedures are developed, documented, and training is provided to appropriate staff members.
  • When new programs come online, Program Manager will ensure all documents are in place to begin the program as well as train staff on appropriate procedures and protocols
  • Keep housing program folder on OneDrive organized, labeled appropriately, and any old or outdated materials are marked as such for archiving purposes.

 

Case Conferences and Staff Meetings:

  • Participate in multidisciplinary and/or community case conferencing designed to advance client progress toward goals.
  • Work with Case Management Supervisors to assist in referral forecasting
  • Work with partners to determine lease up timeline is followed for new site-based projects
  • Attend and participate in Housing Team meetings and other Horizon House staff meetings as assigned. Represent the agency at community meetings/events as assigned.

 

Legal and Ethical Practice:

  • Take appropriate action based on agency protocol and in accordance with the law.
  • Observe policies related to client confidentiality with respect to reports of abuse or neglect or other reports to law enforcement entities.
  • Maintain ethical conduct/behavior with clients, co-workers, and colleagues.

 

Education/Training:

  • Attend required agency education and training activities, including those that are position-specific. Participate in community training initiatives as available/assigned. Assist in training new staff and community partners as appropriate.
  • Provide education on housing and documentation processes to the entire team.

 

The preceding essential function statements are not intended to be an exhaustive list of tasks & functions for this position.  Additional tasks & functions may be assigned as needed to fulfill the mission, vision & goals of the organization.


Contacts and Liaisons:


The Program Manager will regularly communicate with Horizon House employees, outside vendors and other individuals as deemed necessary in order to fulfill the responsibilities of the position.


Horizon House is proud to be an equal opportunity employer that promotes and values diversity & inclusion in the workplace. We encourage qualified applicants to apply for open positions regardless of their race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or criminal background.

  • Program Manager

    3 weeks ago

    Indianapolis, Indiana, United States SAIC Career Site Full time

    Description SAIC is seeking a Program Management Manager to support NAVAIR in Indianapolis, IN. JOB DESCRIPTION: Serve as the Program Manager directly leading all activities in support of PMA-201 AAE & ARS efforts. Responsible for successful delivery of a program to a customer; or manage performance of a task or project as part of a larger program under...

  • Program Manager

    1 month ago

    Indianapolis, Indiana, United States SAIC Career Site Full time

    Description SAIC is seeking a Program Management Manager to support NAVAIR in Indianapolis, IN. JOB DESCRIPTION: Serve as the Program Manager directly leading all activities in support of PMA-201 AAE & ARS efforts. Responsible for successful delivery of a program to a customer; or manage performance of a task or project as part of a larger program under...

  • Program Manager

    5 days ago

    Indianapolis, United States Brooksource Full time

    Program ManagerHybrid (Flexible) - Indianapolis, IN6 - 12 month+ CTHSummaryBrooksource is currently seeking an experienced Program Manager in the IT space to support one of our clients in the Retail + Merchandising space. The IT Program Manager is responsible for managing the Inventory Accuracy efforts and program. This individual is responsible for coaching...

  • Bilingual Case Manager- JOR

    1 month ago

    Indianapolis, United States National Youth Advocate Program Full time

    Job DetailsJob Location Indianapolis, IN Position Type Full Time Education Level 4 Year Degree Job Category Nonprofit - Social Services Who We Are: National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the...

  • Bilingual Case Manager- JOR

    3 weeks ago

    Indianapolis, United States National Youth Advocate Program Full time

    Job DetailsJob Location Indianapolis, IN Position Type Full Time Education Level 4 Year Degree Job Category Nonprofit - Social Services Who We Are: National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the...

  • Program Manager

    4 weeks ago

    Indianapolis, United States Damar Services Full time

    : At Damar, our people are remarkable! Our staff are dedicated to serving our clients to achieve remarkable results. We are a diverse team of people with a wide range of skills and experiences interested in careers that matter. We provide a place where you can fulfill your career ambitions. With competitive benefits, a culture of compassion, belonging,...

  • Clinical Program Manager

    4 days ago

    Indianapolis, United States Indiana University Health Full time

    IU Health is currently seeking a strategic and innovative manager, who is results-driven and inspired by meaningful work. The Clinical Program Manager is a unique role that will support all clinical and APPs positions for the CNO Department within IU Clinical, Program Manager, Manager, Program, Healthcare

  • Operations Program Manager

    3 days ago

    Indianapolis, United States Allison Transmission Full time

    Description : Do you want to be part of improving the way the world works? For more than a century, Allison Transmission has been on the front lines of innovation that truly impacts how our world moves. Allison continues to create innovative propulsion solutions for our customers that drive our world forward. Our electric hybrids are bridging the...

  • Digital Program Manager

    2 weeks ago

    Indianapolis, United States AES Corporation Full time

    Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to...

  • Marketing Programs Manager

    1 month ago

    Indianapolis, United States Carrier Full time

    Country: United States of America Location: CAI22: Carrier - Indianapolis 30 S Meridian St, Suite 500 , Indianapolis, IN, 46204 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make...

  • Marketing Programs Manager

    3 weeks ago

    Indianapolis, United States Carrier Full time

    Country: United States of America Location: CAI22: Carrier - Indianapolis 30 S Meridian St, Suite 500 , Indianapolis, IN, 46204 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make...

  • Clinical Program Manager

    1 month ago

    Indianapolis, United States Indiana University Health Full time

    Job Description Overview IU Health is currently seeking a strategic and innovative manager, who is results-driven and inspired by meaningful work. The Clinical Program Manager is a unique role that will support all clinical and APPs positions for the CNO Department within IUHP. This leader will assist in the vision and execution of the department strategic...

  • Clinical Program Manager

    3 weeks ago

    Indianapolis, United States Indiana University Health Full time

    Job Description Overview IU Health is currently seeking a strategic and innovative manager, who is results-driven and inspired by meaningful work. The Clinical Program Manager is a unique role that will support all clinical and APPs positions for the CNO Department within IUHP. This leader will assist in the vision and execution of the department strategic...

  • Assistant Program Manager

    1 month ago

    Indianapolis, United States Anointedsaints Home Care LLC Full time

    Job DescriptionJob DescriptionAnointed Homes LLC is committed to a common goal – creating a world class experience for our individuals. We are passionate about what we do, while making a difference. We work with integrity, accountability, transparency and compassion in everything we do because we understand those we serve have a choice in providers.Our...

  • Assistant Program Manager

    3 weeks ago

    Indianapolis, United States Anointedsaints Home Care LLC Full time

    Job DescriptionJob DescriptionAnointed Homes LLC is committed to a common goal – creating a world class experience for our individuals. We are passionate about what we do, while making a difference. We work with integrity, accountability, transparency and compassion in everything we do because we understand those we serve have a choice in providers.Our...

  • Bilingual PRS Level 2 Case Manager

    1 week ago

    Indianapolis, United States National Youth Advocate Program Full time

    Job DetailsJob Location Indianapolis, IN Remote Type Hybrid Job Category Nonprofit - Social Services Job Description This position is remote but requires in home visits across region 5. Travel may vary and the region covers Minnesota, Wisconsin, Illinois, Indiana, Michigan, and Ohio. Applicants can be from any of these states since the position is remote....

  • Manager, Program Engagement

    4 weeks ago

    Indianapolis, United States Salesforce Full time

    Are you a seasoned change agent with a passion for shaping transformative change management experiences? Do you possess experience in change management and a deep understanding of various change management work-streams or phases? Are you driven by a Manager, Engagement, Program, Program Leader, Leadership, Management

  • Program Management Assistant

    4 weeks ago

    Indianapolis, United States Indiana University Bloomington Full time

    Job Summary Department-Specific Responsibilities Develops training calendars and schedules for DCS staff and Partnership training teams. Works closely with Partnership staff to ensure that training is delivered seamlessly.  Participates in processes related to scheduling including Scheduling app, Planning Calendar, Trainer Schedule, etc. Works...

  • Program Management Assistant

    3 weeks ago

    Indianapolis, United States Indiana University Bloomington Full time

    Job Summary Department-Specific Responsibilities Develops training calendars and schedules for DCS staff and Partnership training teams. Works closely with Partnership staff to ensure that training is delivered seamlessly.  Participates in processes related to scheduling including Scheduling app, Planning Calendar, Trainer Schedule, etc. Works...

  • Program Management Assistant

    7 days ago

    Indianapolis, Indiana, United States Indiana University Bloomington Full time

    Job Summary Department-Specific Responsibilities Develops training calendars and schedules for DCS staff and Partnership training teams. Works closely with Partnership staff to ensure that training is delivered seamlessly. Participates in processes related to scheduling including Scheduling app, Planning Calendar, Trainer Schedule, etc. Works with...