Technical Product Analyst(hybrid)

3 weeks ago

Orange County, United States SmartIPlace Full time
Job DescriptionJob DescriptionTitle- Technical Product AnalystLocation- Hybrid in Orange County/ CA (Need local only)Visa- USC/GCDuration 6 months CTHHealth Insurance experience is good to have. Purpose of Position:Reporting to the Director, Technical Product Management & Quality
Assurance, the Technical Product Analyst supports the Technical Product
Management practice business and technology initiatives for Choice
Administrators. The role assists in day-to-day maintenance of data, status
reports and related processes by working directly with Scrum Masters and
Technical Product Managers. This position aids in the monitoring, and
consolidated reporting for set of products and services across multiple
teams and lines of business.Essential
Functions:Participates in detailed planning activities focused on the creation
and management of workstream and capacity planning, cross-team
schedules, and multi-team status reports.
Maintains excellent, proactive and transparent communication
with all stakeholders.
Provides workstream and data analysis to produce status and
statistical reports.
Creates and manages documentation in support of the technology
product portfolio of applications, database and systems.
Offer analytical and data management assistance to Technical
Product Management team.
Assists in the development, analysis and status reporting of
product management plans, initiatives and special assignments.
Supports the analysis and management of software licenses and
vendor services agreements.
On-site or remote regular attendance and punctuality are essential
functions of the job.
Perform other business tasks or functions as assigned.Knowledge, Skills
& Abilities
Required:Required Technical Skills:
Strong problem-solving skills.
Knowledge and experience with facilitating communication, and
cross-departmental interaction/satisfaction.
Experience with advocating and promoting the use of formal
technology life cycles, processes, and methodologies at the
intersection of SDLC/PMLC and support.
Recent hands-on experience working with and communicating tostaff and all levels. Strong attention to detail and quality in producing results.
Exceptional written and verbal communication skills.
Outstanding organizational skills.
Multi-tasking skills and the ability to thrive in a dynamic, fast-
paced environment.
Must be able to speak, read and write in English and be able to
communicate with all levels of users.
Experience with strategic, tactical, and operational planning,
tracking and reporting.
Preferred Technical Skills:
Exposure to both Agile and Waterfall project management
methodologies.
Experience with Azure DevOps / Microsoft Team foundation
Server (TFS) or similar tools for SDLC tracking.
Experience using collaboration tools such as Teams, Zoom and
GoToMeeting.
Proficient with Microsoft products (Outlook, Excel, Word,
PowerPoint, Project, Power BI).
Health insurance experience is a plus.
Non-technical Skills:
Regular attendance and punctuality are essential functions of the
job.
Ability to support best practices to improve development
standards.
Must be able to effectively communicate in English, both verbally
and in writing.
Self-starter who can work well in a team environment.
Proactively resolve issues with a positive attitude.
Adept at conflict resolution and consensus building.
Proficient in Microsoft Office programs, including Word, Excel,
PowerPoint, and Outlook.
Adhere to all PHI (Protected Health Information) and HIPAA
(Health Insurance Portability and Accountability Act) guidelines. Educational
Requirements:High School Diploma or equivalent required.
B.S./B.A. degree or equivalent experience preferred.
5+ years working on technical project/product teams in a support
capacity; Project Analyst, Project Coordinator, Business Analyst
or as a multi-hat team member, performing the essential functions
of a non-technical resource. Exposure to SDLC, PMLC, Change Management and/or Process
Improvement methodologies preferred.

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