Part-time Quality Assurance/Quality Improvement

3 weeks ago

Auburn Hills, United States City of Auburn Hills Full time
Job DescriptionJob Description

Part-time Quality Assurance/Quality Improvement

Company Overview: The Auburn Hills Fire Department (AHFD) originated as a volunteer fire department in 1942 serving what was then Pontiac Township. Members of the Fire Department fight fires, provide emergency medical treatment and rescue people from dangerous situations. Our engines, ladders, and ambulances are housed out of our three strategically placed fire stations. We provide fire protection and advanced life support EMS service for over 24,000 residents over 17.4 square miles. Due to the heavy industrial/commercial makeup of our city, the day time population can rise to over 100,000 people. The department responds to over 4,000 calls annually.

AHFD is currently ranked Class 2 for their Public Protection Classification (PPC) as concluded by a third-party evaluation by the Insurance Services Office, Inc. (ISO). This classification puts the Auburn Hills Fire Department in the top 2% of all fire departments across the state. AHFD is continually working to improve the City's ISO rating by improving fire suppression services and departmental effectiveness to create a safer community for all.

General Purpose:

To ensure compliance in Fire and EMS reporting for Federal, State, and Local laws, rules, regulations, and standards including but not limited to Oakland County Medical Control, State of Michigan Department of Health and Human Services, and Auburn Hills Fire Department rules, regulations, and standards.

To ensure timely processing of EMS reports for billing processing. To ensure effective Quality Assurance/Quality Improvement processes intent on improving service delivery and mitigating risk to customers and responders.

Preferred Qualifications:

A. Knowledge of emergency medical services procedures, techniques, principals, and equipment;
B. Skill in the operation of the related tools and equipment;
C. Ability to apply standard EMS techniques to specific situations;
D. Ability to perform strenuous or peak physical effort during emergency, training, or station maintenance activities for prolonged periods of time under conditions of extreme heights, intense heat, cold or smoke;
E. Ability to follow verbal and written instructions;
F. Ability to communicate effectively orally and in writing;
G. Ability to establish effective working relationships with coworkers, other agencies, and the general public;
H. Ability to act effectively in emergency and stressful situations;
I. Maintain a thorough working knowledge of local geography, including reading maps;
J. Maintain a thorough working knowledge of applicable current standards of care, including equipment and uses along with local protocols;

Hourly rate: $18.00 - $22.00/hour DOQ

Questions regarding the position should be referred to the Human Resources Department by email at humanresources@auburnhills.org. In an effort to improve the overall health of our workforce, the City of Auburn Hills adopted a policy against hiring tobacco users. All applicants are subject to a nicotine test in the final step of the hiring process. Those who test positive for nicotine from tobacco use may reapply for employment after six months. The City of Auburn Hills is an Equal Opportunity Employer (EOE).



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