Leasing Professional

4 weeks ago

Norcross, United States Greenwood Star LLC Full time
Job DescriptionJob Description

Greenwood Star is seeking an experienced Leasing Professional to join our team to assist in daily customer service operations. The ideal candidate will have 1+ years' experience as a Leasing Professional in the multi-family industry and is able to manage the demands of a Class A property with excellent customer service skills.


Responsibilities:

  • Record all telephone and walk-in visits on the appropriate systems
  • Fill out guest cards and maintain correspondence according to established follow-up procedures
  • Inspect potential move-in units and communicate required turnkey services to the Property Manager
  • Demonstrate sensibility and awareness to the community’s needs and requirements
  • Apply your knowledge of the community and of its units to find correspondences between client needs and product fit
  • Ensure that units are ready for resident move-in on the agreed upon date
  • Secure the new residents’ signature(s) on appropriate paperwork prior to move-in, and orient them to their new community
  • Distribute and follow-up on renewal notices
  • Implement marketing strategies and evaluate their effectiveness
  • Gather and assess information about market comparables in the surrounding area
  • Accept rental payments and forward them to the Assistant Manager/Property Manager responsibly and as needed
  • Create the lease, complete the relevant forms, and input all information accurately on Yardi in a timely manner
  • Maintain updated resident files and daily inspection reports for the community
  • Distribute all Company or community-related notices in a timely manner
  • Assist the management team with varied tasks as required
  • Consistently implement and enforce community policies
  • Represent the Company in a professional manner at all times, on or off the property


Qualifications:

  • Team player with the ability to work effectively with peers
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Valid driver's license
  • Basic understanding of Federal, State, and local Fair Housing laws.
  • Flexible with work schedule, including availability to work weekends, evenings, and holidays if needed.
  • Computer software experience to include Microsoft Office, Yardi, RentCafé, and marketing flyer design.


Benefits:

  • Competitive pay
  • Medical, Vision, and Dental insurance
  • 401K
  • PTO
  • Company-sponsored incentives


Job Type: Full-time, Commission


Salary: Negotiable based on experience

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