Triage Nurse
2 weeks ago
Sequence Health is working to provide superior patient conversion solutions to healthcare organizations. Our value system is centered around continuously improving the patient healthcare experience. We pride ourselves on hiring team members who can work independently but also enjoy being part of a team and like to continuously learn and grow. We believe you exemplify these qualities and are excited to have you join our team to continue to make a difference for patients and their families.
Since 2004, Sequence Health has offered a wide breadth of innovative patient engagement and patient management solutions to help optimize operational efficiency, elevate brand awareness, and grow physician practices and healthcare businesses.
We are seeking a Registered Nurse who will provide nursing and administrative support to a range of practices across the country. Candidates should have strong computer skills and excellent phone skills to work with providers, patients, and administrators. This is a PRN position.
Essential functions include:
- Receive inbound calls from patients and place outbound calls to patients.
- Provide clinical assessment based on established protocols and triage patients by phone or through patient portal.
- Respond to patients’ messages in patient portal, create orders and route to appropriate parties.
- Provide administrative support for patients’ and providers’ needs in terms of FMLA, ADA, and LTD/STD
- Communicate with Health Care Provider through approved methods as needed.
Qualifications:
- Registered Nurse
- Current demonstration of clinical proficiency
- Excellent written and oral communication skills
- Excellent critical thinking and problem-solving skills
- Ability to work within approved procedure and clinical guidelines
- Electronic Medical Record Experience, i.e EPIC, Cerner, Greenway
- Ability to use windows-based computer software including ADOBE, MS Word, MS Excel, Fax and others
Minimum Requirements
- Registered Nurse with Unencumbered e-NCL Licensure. California licensure is required.
- Minimum of 5 years’ experience in working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, Critical Care. Women's Health or Labor and Delivery experience preferred.
- Minimum of 3 years' of bedside experience
- Able to work remotely at home in a private HIPAA compliant workspace
- Able to house company equipment needed to perform job
- Broadband Internet Access
- Immigration or work visa sponsorship will not be provided
- Physical Demands:
- Ability to hear in normal range and wear a headset / earpiece
- Good visual acuity to read computer screens, scripts, forms etc.
- May sit 100% of the time when taking calls
- Internet download speed must be at least 24 mbps and upload speed at least 4 mbps
- Immigration or work visa sponsorship will not be provided
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