Project Manager- Emergency Services/Mitigation

3 weeks ago

Chagrin Falls, United States Paul Davis Restoration of Cleveland Metro Full time
Job DescriptionJob DescriptionWHO WE ARE:
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm, and other disasters. The Paul Davis Network is made up of more than 340 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector

JOB SUMMARY:
As a Mitigation Project Manager, you will be a member of our Mitigation Department and will be responsible for working with owners and technicians after traumatic events such as a fire or flood to clean up and repair damage to residential and commercial properties. As a Mitigation Project Manager, you will be leading your teams to be first on site after disasters strike and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and as well as control and communicate the budget effectively. This means you will spend a good deal of time in the field to oversee your projects and make sure they are completed properly. Work directly with homeowners, commercial property owners, project coordinators, sub-contractors, technicians, and many others during each project.

ESSENTIAL FUNCTIONS:
Marketing to Adjusters.
Communication with Adjusters.
Signing and Scoping.
On site first or within 24 hours.
Initial walk through.
Work Authorization.
Initial MICA and Scope.
Close ratio.
Job Setup for Success.
Work authorization, deductible, & deposit.
Set customer expectations with form or NPS brochure.
NPS / Customer service.
Job Execution.
Calling for asbestos testing, asbestos abatement, PODs, Ect.
Scheduling of technicians through mitigation manager.
Speed of production 3-5 days.
On-going budget management/gross margins.
Job site supervision.
Quality control.
Financial Oversight.
Change orders / supplements.
Gross margins.
Final estimate approval.
Adjuster/Carrier Package.
Pre-Demo moisture readings (MICA)
Pre-Demo photos.
Certificate of completion.
Pass off to repair.
Review budget, work orders, estimates, and trade partnerships before the start of every project.
Ensure compliance with standards and reg

COMPETENCIES- KNOWLDEGE, SKILLS, AND ABILITIES:
Knowledge of practices and procedures of water, fire, and mold trades.
Knowledge of cleaning chemicals, solutions, and use of solvents.
Positive, can-do attitude.
Attention to detail.
Excellent customer service.
Team player.
Represents the Paul Davis Values.
Ability to supervise and evaluate employees.
Ability to develop, learn, and properly apply operating and work procedures.
Ability to plan and organize work.
Ability to read and interpret written and/or oral instructions.
Ability to work cooperatively with employees, contractors/vendors, outside agencies, and the public.
Ability to work in extreme temperatures.
Ability to pass a respirator physical and FIT test.
Sound planning and organizational skills
Excellent communication and presentation skills
Dedication to customer service


EDUCATION:
Mitigation experience preferred.
Bachelor's degree preferred.

BENEFITS:
  • Company Paid Training Available
  • Great Company Culture & Team Dynamic
  • Health Insurance
  • Accident, Critical Illness, Disability and Life Insurance.
  • Paid-Time Off
  • 8 Paid Company Holidays
  • IRA with a 3% Company Match
  • Development and Career Growth Opportunities
COMPENSATION:
  • Commensurate with experience and/or certifications.
  • Eligible for monthly commissions
EOE STATEMENT:
  • We are an equal employment opportunity employer.


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