Jr Ops Engineer

4 weeks ago

Dallas, United States AIT Global inc. Full time
Job DescriptionJob DescriptionJob Title: Jr Ops Engineer
Location: Dallas, TXJOB DESCRIPTION :
  • A Junior Operations Engineer is primarily involved in ensuring the smooth operation of software and systems.
  • This position requires a blend of technical skills and problem-solving abilities.
  • The engineer works on automating operational processes, enhancing system functionality, and ensuring the reliability and efficiency of software applications
  • The primary role of a Junior Operations Engineer involves developing and implementing software solutions to automate and improve operational processes.
  • This includes writing scripts to monitor system integrations and ensure their correct functioning.
  • They play a crucial role in troubleshooting and resolving production issues, often collaborating with customer support teams to address technical queries.
  • Additionally, they conduct thorough root cause analyses of production errors, recommending improvements to reduce future occurrences and enhance user experience.
  • This role requires a proactive approach to maintaining system health and efficiency, often involving collaboration with various teams to ensure optimal performance of the software and systems.
  • Junior Operations Engineer responsibilities include:
  • Developing software for automating operational needs
  • Creating scripts for monitoring and verifying system integrations
  • Investigating and resolving production issues
  • Performing root cause analysis for production errors
Responsibilities:
  • Develop software to automate operational needs of customers
  • Develop scripts for monitoring and verifying end-to-end operation of integrations
  • Instance Management
  • Investigate and resolve production issues or recommend solutions
  • Respond to technical customer questions escalated by the Customer Support team
  • Perform root cause analysis for production issues/errors and recommend changes to application
Requirements and skills:
  • 1 to 2 years of experience as a software developer in Java programming language
  • Working knowledge of databases, SQL, and Python (or willingness to learn)
  • B.S. in Computer Science or related engineering field with software experience
  • Excellent communication skills
  • Diligent, rigorous, and quality-focused
  • Exceptional collaboration skills

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