QA Systems Engineer

The primary role of Quality Assurance Systems Engineer will be to maintain QA test environments and enforce change control processes for any changes in QA test environments. Another core responsibility w. The QA Engineer will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.

This individual will also play an important part in SDLC development process and will be responsible for assisting with installation and configuration of applications including integration interfaces in test environments to ensure connectivity between applications is intact. The QA Engineer will work with Project team to advocate quality in the software development lifecycle; managing and monitoring all installed systems in QA environments. The ideal candidate will also be involved with testing and maintaining operating systems, application software and system management tools as well as ensuring the highest levels of systems and QA Lab infrastructure availability. This position requires a self‐motivated, dedicated, focused, detailed and methodical individual to combine the hands‐on process knowledge of the QA functions within the project lifecycle methodology. Possessing solid technical knowledge of software development environments and tools in addition to having a passion for testing, commitment to quality, lifelong learning, and contribution to overall team and company success will be preferred.

Responsibilities:

• Analyze business documentation and technical specifications for all applications under deployment or consideration, to determine its intended functionality to assist in testing.
• Participate in software design reviews.
• Work closely with Business, Project Management, Development and Software Architecture team members to understand the system flows, processes and back end architecture.
• Good understanding of basic technical concepts associated with hardware, software, applications, multi-tier architecture, etc.
• Develop and improve change control processes, security measures to keep QA test environments in sync with Production (Live) environment.
• Involved in planning of test environment rebuild, database and server restore from Production, etc.
• Provide Systems Engineering team with maintenance schedule for downtimes in test environments.
• Use VMware tools to power on/off virtual machines (VMs).
• Reboot servers and restart services to get applications to a running state in test environments.
• Participate in installation, configuration and testing of applications/upgrades/patches/customizations as specified by requirements.
• Review test environment change requests and implementation plans to minimize chances of negative impact to QA environments and projects in testing.
• Identify missing steps on implementation plans and recommend changes to be made to have an accurate implementation plan before deploying into QA environments.
• Troubleshoot test environment issues related to various applications, servers, services, etc. as they arise and resolve them in a timely manner.
• Assist in configuration of applications and integration interfaces in test environments to point to correct URLs/servers/ports to ensure connectivity between applications is intact.
• Ensure security policies and change control processes outlined for QA test environments are strictly adhered to.
• Maintain documentation of test results to assist in debugging and modification of software.
• Generate test completion reports detailing project testing activities, issues/defects encountered and test results.
• Collaborate with Project Manager to create responsive user interactions.
• Manage personal priorities and work with minimal supervision and direction.
• Attend training on new software products being considered for purchase to accomplish a project.

• Bachelor’s degree in computer science, systems engineering or similar disciplines or equivalent work experience
• A minimum of three (3) years of experience as a Quality Assurance Tester/Engineer
• Expertise in QA tools such as Quality Center or Jira to document test cases, test runs, test results, and generating test progress summary reports
• Comprehensive understanding of SDLC as well as QA concepts and methodologies with strong emphasis on Agile
• Extensive experience with core software applications, including Microsoft web and client/server applications
• Strong understanding of technical concepts related to hardware, software, physical machines, virtual machines, multi-tier architecture
• Experience with VMware tools to power on/off virtual machines (VMs)
• Exposure to .Net technologies, web services, stored procedures, and middle tier applications
• Excellent communication and interaction skills; strong teamwork and collaborating in a team environment
• Strong customer focus and ability to manage client expectations
• Ability to multitask and manage multiple testing activities
• Experience with writing basic or advanced SQL queries used to retrieve information stored in SQL Database
• Detail-oriented data analysis, data verification, and problem-solving abilities
• Experience with statistical reporting and analysis
• Able to prioritize and execute tasks in a high-pressure environment
• Keen attention to detail
• Must be 21 years of age or older.  Must be able to obtain and maintain a Nevada Gaming Registry

Preferred Skills:

• Ability to communicate needs and schedules to IT, vendors and clients, as well as ensure that plans are in place and standards are adhered to.
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
• Knowledge of gaming, hotel, food & beverage, or retail business and operations.
• Experience with testing web applications for cross-browser compatibility using desktops, tablets, and smartphones.
• Experience with testing Web Services and API.
• Experience in software automation to contribute to the design, expansion, and maintenance of our automated test suite.
• Ability to operate under a dual reporting relationship (IT, customers).
• Expertise in applications like Micros Opera, Micros Simphony, IGT Gaming Systems (CTA, CCTG, Table Touch Main Floor, Patron Management), Title 31, Newmarket Delphi, Slots Gaming and Epicor Retail Software Suite.
• Strong at using QA testing tools like QC, Jira, Load Runner, Selenium, QTP and SOAP UI.
• Technical vision and methodology for test automation, repeatable test process, and overall test engineering best practices.
• Solid understanding of software development process, including requirements gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management.
• Experience with Azure DevOps Server, Test Manager, or other automation test tools would be a plus.
• Strong understanding of monitoring existing systems to ensure structural integrity
• Write custom scripts to reduce the need for human intervention.
• PowerShell development and automation experience preferred.
• Oversee the development and installation of new hardware and software.
• Install and configure operating systems or other software and routinely test installed software to detect issues/glitches

Work Conditions:

• Occasional evening and weekend work to meet deadlines.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
• Physically able to participate in training sessions, presentations, and meetings as required.
• Some travel may be required for the purpose of off-site software and system applications testing.
• It is preferred that this full-time position be based in our Las Vegas, NV office. We offer an excellent growth opportunity, benefit package, and great working conditions. Salary is commensurate with experience.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.