Machine Tool Field Service Technician

1 week ago


Charlotte, United States Porta North America Full time
Job DescriptionJob DescriptionWe are a well-established North American office of a European metal cutting machine tool builder and importer, and are seeking a Machine Tool Service Technician to join our growing team.

Responsibilities:
  • Travel to customer sites across North America
  • Troubleshoot and repair production metal cutting machines
  • Install new machines
  • Prepare machines in house for demonstration and customer testing
  • Work with service technicians from the production factories during machine installations
  • Perform preventative and predictive maintenance on customer machines
  • Interact with customers regarding service and spare parts needs
  • Assist in office work such as spare parts shipments, teleservice, etc., when not traveling.
Qualifications:
  • Experience with machinery - specific experience with metal cutting machinery service a plus.
  • Understanding of CNC and PLC programming and troubleshooting.
  • Understanding of hydraulics, pneumatic, and lubrication systems.
  • Understanding of the function of metal cutting, including cutting tools and processes.
  • Ability to travel - typically travel is for one week - some times shorter, but occasionally a weekend stay is required. Travel is not anticipated every single week, but should be anticipated to be 50-60% of the time.
  • Good customer interaction skills



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