Dairy Associate

2 weeks ago


Baltimore, United States GOODWILL IND OF THE CHESAPEAKE INC Full time
Job DescriptionJob Description

Position Summary:

To deliver a great customer experience while pricing, stocking, and rotating merchandise in the Dairy Department; to maintain a neat, clean, and visually appealing department, and to perform other tasks as required in an efficient and safe manner, within Company policy. Provides exceptional communication and service to internal and external customers.

Essential Duties:

  • Maintain a clean, neat, organized, and safe work environment.
  • Clean and sanitize all work surfaces, utensils, and equipment in accordance with applicable regulatory and Quality Assurance (QA) standards.
  • Keep floor clear of debris and spills.
  • Regularly lift, pull, push, and rotate merchandise that weights 25 lbs. and that occasionally weights 50 lbs.
  • Unload trucks and transport merchandise to Dairy Department that weights 25 lbs. and that occasionally weights 50 lbs.
  • Stand in designating work area for duration of scheduled shift, which may exceed 8 hours per day.
  • Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Dairy operation.
  • Dress and groom according to company policy including uniform, name badge and hat or hair restraint requirements.
  • Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
  • Complete all applicable department training programs.
  • Greet all Customers and provide them with prompt, courteous service, and assistance.
  • Assist Dairy Manager as needed.
  • When required, price items accurately and legibly using approved price marking devices.
  • Ensure that featured sale merchandise is attractively signed to stimulate sales.
  • Accurately record markups and markdowns, in-store use of merchandise, and bad merchandise/ spoilage write offs in accordance with Company policies.
  • Maintain Unit Price Labels (Tags) for all items, doing price changes as required.
  • Check prices and be knowledgeable about location of items in the store.
  • Validate deliveries to invoice documents and utilize the receiving log, placing signed invoices in appropriate area.
  • Fully stock and rotate all Dairy merchandise in cases, shelves, and other applicable displays according to tag allocation and department standards.
  • Unload and secure received product in appropriate refrigerated storage areas using power or hand jack, carts, or U-boats as needed.
  • Block and face all products in accordance to company policy or as assigned.
  • Be alert to temperatures and operating condition of refrigerated storage areas and display cases; promptly communicate any problems or failure to key person in charge.
  • Be knowledgeable of the various types of Dairy products; including taste, preparation method or use, price differences, etc.
  • Maintain processes and procedures, and order merchandise to keep product in stock, including using Hand Held Terminal.
  • Utilize and maintain equipment as required by Department; report any equipment problems immediately
  • Maintain required communication within the department and Company.
  • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
  • Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
  • Complete all applicable department training programs.
  • Perform all duties in accordance with Policy and Procedures, Safety Procedures.
  • Understand and adhere to Company shrink guidelines as relates to Dairy Department operations.
  • Maintain punctual and regular attendance.
  • Work overtime as assigned.
  • Work cooperatively with others.
  • Perform other duties as assigned.